Agency Director

4 weeks ago


East Providence, Rhode Island, United States AmeriCare Plus Full time
Job Title: Agency Manager

AmeriCare Plus is seeking a highly skilled and experienced Agency Manager to oversee the day-to-day operations of our Personal Care / In-Home Care Agency in Orange. The ideal candidate will have a minimum of two years of supervisory experience and/or 2 years of college work, with nursing and/or marketing experience being a plus.

Responsibilities:
  • Ensure compliance with Medicaid manual (DMAS), VDH regulations, and AmeriCare Plus company policy and procedures.
  • Oversee corporate, DMAS, and VDH audits and inspections.
  • Complete all paperwork per regulations required by Medical Assistance Services, Virginia Department of Health, and any other governing/regulatory agency.
  • Manage company computer guidelines and attend company training as required.
  • Ensure the general wellbeing and health of the agency.
  • Work in conjunction with the corporate office to meet budget expectations.
  • Complete new admission paperwork for private pay clients and submit within established time frames.
  • Complete new admission paperwork for all Medicaid clients in conjunction with RN and submit within established time frames.
  • Complete and submit discharge paperwork for Medicaid and private pay clients within established time frames.
  • Complete and verify billing for both Medicaid and Private Pay, ensuring all billing is sent to the Corporate Office correctly and according to strict deadlines.
  • Complete and verify payroll, ensuring all employees have turned in aide records that are correct and accurate as to the dates worked and duties performed.
  • Oversight of staffing coordinators, LPN/RN's, Quality Assurance Coordinator, and direct care/field staff.
  • Follow company hiring process and disciplinary procedures for employees.
  • Conduct employee orientation and training per company procedures.
  • Oversee the staffing of customer service hours and scheduling of aides for the agency 24 hours, 7 days per week.
  • Supervise Staffing Coordinators, LPN/RN's, Quality Assurance Coordinator, and direct care/field staff.
  • Attend a minimum of 12 hours of annual in-service training and Corporate training meetings.
  • Share on-call responsibilities.
  • Order office supplies and other agency expenses.
  • Market the agency in and around the community for clients, staff recruitment, and agency services.
  • Coordinate special events and community service projects.
  • Request advertisements from the corporate office as needed.
  • Assist the corporate office with collections.
  • Work together with company managed assisted living facilities when applicable.

Benefits include co-pay Health Insurance after 90 days of employment.


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