Life Enrichment Program Manager

3 weeks ago


San Antonio, Texas, United States Cedar Ranch at Westover Hills Full time

Life Enrichment Director

**Job Summary:**
The Life Enrichment Director plays a vital role in the community's leadership team, responsible for developing and implementing engaging programs that cater to the diverse needs of residents. This includes supervising staff and promoting a high level of customer service and respect for residents and families.

**Key Responsibilities:**

* Develop and oversee a robust engagement program that meets the needs of all residents, in collaboration with the Executive Director and management team
* Build and support a high-performing team of engagement coordinators and assistants through effective hiring, training, and coaching
* Maintain updated Resident Social Profiles for all residents
* Build and support a team of volunteers through effective recruiting and training
* Maintain excellent communication with families regarding the level and quality of engagement participation of their loved ones, respecting privacy and HIPAA laws
* Collaborate with other department heads, co-workers, the Executive Director, and corporate partners
* Utilize community data management tools and computer systems effectively
* Support Executive Director and other department heads in implementing departmental compliance measures
* Rotate manager on duty obligations during scheduled weekends

**Requirements:**

* Bachelor's degree or 3+ years of experience working with seniors
* At least 1 year of experience working with seniors with memory loss
* At least 1 year of experience supervising others
* Awareness of the social and emotional needs of seniors
* Great understanding of dementia and its effects on cognitive functioning
* Basic knowledge of computer systems, particularly Outlook and Word
* Valid driver's license and safe driving record; ability to drive community vehicle
* Compliance with community-wide job requirements

**About Cedar Ranch at Westover Hills:**

Cedar Ranch at Westover Hills is a community that values the well-being and engagement of its residents. We are seeking a dedicated and compassionate Life Enrichment Director to join our team and contribute to the success of our community.



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