Health and Wellness Product Manager
5 days ago
About Sprouts Farmers Market
We are a rapidly growing company with a focus on customer service, offering high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting.
Job Overview
The Vitamin/HBA Manager is responsible for the sales and operation of the Vitamin Department. This role requires excellent customer service skills, knowledge of vitamins, supplements, and other health and beauty items, as well as inventory management and team leadership abilities.
Duties and Responsibilities
- Ensure excellent customer service by providing prompt, friendly, and knowledgeable information and guidance on our large selection of supplements and related products.
- Maintain an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department, providing customers with guidance on supplements, health and beauty, and related products.
- Order product and manage inventory control.
- Overssee sales and promotional events.
- Work to achieve required sales, margin, expense and labor goals, through maintaining the proper product assortment, merchandising and inventory control to avoid out of stocks and overstocks.
- Work with Buyer and Store Manager to determine inventory, based frequent evaluation of sales reports and current market trends.
- Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
- Regularly attend and participate at in-store meetings.
- Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.
- Confidently exercise independent judgment to address Team Member concerns.
- Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
- Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
- Communicate standards, expectations, policy changes, and product knowledge to team members.
- Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
Requirements and Qualifications
- Be at least 18 years of age and a minimum of 1 year of vitamin, homeopathy, or holistic experience with leadership experience.
- Have good communication skills; and the ability to give and take direction.
- Perform general housekeeping in the department; clean and dust.
- Adhere to all safety, health, and Weights and Measures regulations.
- Be willing to gain education on new products and alternative health.
- Have strong organization and prioritization skills.
- Be able to perform the following: standing, walking, bending, climbing throughout the entire work day and the ability to lift, stack and maneuver heavy objects weighing up to 50 lbs., from 4" to 72", for a distance up 2 feet without mechanical assistance.
- Have the ability to move a ladder to access product requiring a force up to 5 lbs., up to 2 hours, for a distance up to 25 feet.
- Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet.
- Be able to perform other related duties as assigned.
- Be able to use a pallet jack to move pallets a distance up to 20 feet, requiring a force of up to 85 pounds for up to 5 hours.
- Maneuver six wheel carts requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet.
- Be able to walk a total up to 5 miles in an 8 hour shift should be expected.
- Achieve and maintain a Food Handlers permit.
- Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
- Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
- Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers.
Benefits
- Competitive pay: $21.05 - $33.70 / hour.
- Sick time plan that you can use to support you or your immediate families health.
- Vacation accrual plan.
- Opportunities for career growth.
- 15% discount for you and one other family member in your household on all purchases made at Sprouts.
- Flexible schedules.
- Employee Assistance Program (EAP).
- 401(K) Retirement savings plan with a generous company match.
- Company paid life insurance.
- Contests and appreciation events throughout the year full of prizes, food and fun.
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