IT Support Specialist
4 days ago
Magna Services is seeking an IT Support Specialist to provide top-notch technical support to our end-users. The ideal candidate will have a strong background in operating systems, hardware, and software, with excellent problem-solving and analytical skills.
Key Responsibilities:
- Provide timely and professional support to end-users via phone, email, and in-person.
- Diagnose and resolve technical issues with desktops, laptops, printers, and other hardware and software.
- Create and maintain user accounts and group policies.
- Collaborate with the IT Manager to ensure seamless helpdesk operations.
Requirements:
- 1-3 years of IT support experience in a manufacturing environment.
- Proficient in Active Directory management and administration.
- Exceptional communication and analytical skills.
- Ability to work independently and as part of a team.
Work Environment:
- Office Environment: 70%
- Plant Environment: 30%
- The employee must be able to tolerate sitting for extended periods of time.
- It requires (Near/Far/Depth/Color) vision in order to be able to tolerate the eye strain associated with working on a computer throughout the workday.
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