Sales Representative

3 days ago

Georgetown, Texas, United States Twin Liquors Full time

About Twin Liquors

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Twin Liquors is a family-owned business born in downtown Austin in 1937. We have grown into a successful Austin company with a unique reputation for having exceptional team members, outstanding customer service, and a wide selection of fine wines and premium spirits from around the world.

We believe in rewarding hard work, developing employee careers, and building long-term relationships with customers and employees. If you enjoy sharing your passion for wine and spirits, starting friendly conversations, adapting to different types of customers, resolving issues with a smile, and providing an excellent in-store experience, this may be the perfect fit for you.

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  • Key Responsibilities:
  • Practice responsible alcohol service according to local and state laws, including identification verification and intoxication prevention.
  • Assist with all aspects of store operations, focusing on cleanliness, fullness of product displays, signage quality, safety, and customer service.
  • Ensure high customer satisfaction by being knowledgeable about products offered and working with coworkers to provide excellent sales service.
  • Maintain awareness of product knowledge and current or upcoming product trends.
  • Set and achieve high standards in retail execution.
  • Communicate regularly with Store Team Leaders regarding proper store operations.
  • Operate POS systems, make change, and accurately conduct credit card transactions and account for all monies at the end of each shift.
  • Respond promptly to customer needs and questions and request assistance when necessary.
  • Ensure accurate financial transactions and maintain accuracy and coin for making change.
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Requirements:

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  • 21 years of age or older.
  • Strong knowledge of company policies, goals, and standards.
  • Ability to act with integrity, honesty, and professionalism.
  • Excellent analytical, organizational, and oral and written communication skills.
  • Confident and comfortable engaging customers to deliver an elevated experience and provide excellent customer service to all customers and partners.
  • Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.
  • Ability to use technology applicable to the position and access information necessary to complete daily responsibilities.
  • Desire to continually develop retail sales skills and knowledge of products and services.
  • Demonstrate creativity in promoting sales, merchandising, and/or marketing.
  • Ability to follow directions and established initiation of tasks or activities without necessary supervision.
  • Problem-solving skills, especially in situations of high stress.
  • Ability to multi-task and prioritize assignments, meeting deadlines and commitments.
  • Ability to demonstrate accuracy and thoroughness, looking for ways to improve and promote quality, applying feedback to improve performance, and monitoring own work to ensure quality.
  • Full knowledge of all TABC regulations that apply to the company.
  • Progressive retail experience.
  • Product knowledge in wine and spirits.
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Physical Requirements:

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  • The ability to stand for 4 hour intervals, for a total of 8 hours per day, for up to 40 hours per week.
  • The ability to frequently climb a ladder.
  • The ability to frequently twist, bend, stoop, kneel, and crawl.
  • The ability to frequently lift up to 50 pounds, repeatedly.
  • The ability to work 8 hours at a time.
  • The ability to work on all weekdays, weekends, and to work opening, mid-day, and closing shifts.
  • The ability to work alone during weekdays, weekends, opening, mid-day, and closing shifts.
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Salary: Estimated $45,000 - $55,000 per year, based on location and experience.

Work Environment: Twin Liquors stores are located throughout Texas, with a focus on major cities and regions. The role requires availability to work all regular hours scheduled by management, including weekends and holidays.

Benefits: Employees of Twin Liquors enjoy a competitive salary, opportunities for career growth, and a positive work environment.

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