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Retail Team Manager

2 months ago

Baltimore, Maryland, United States West Marine Full time

Job Summary:

You are the leader of your team and key to ensuring an excellent store experience for Customers and Associates. You possess a complete understanding of what a successful retail store looks like and have the leadership and vision to keep it fresh and competitive.

Key Responsibilities:

  • Lead and motivate a high-performing team to achieve sales goals and provide exceptional customer service.
  • Develop and implement strategies to drive sales growth, improve store appearance, and enhance the overall customer experience.
  • Collaborate with other store leaders to share best practices and drive business results.
  • Stay up-to-date on industry trends and competitor activity to ensure West Marine remains a leader in the marine retail market.

Requirements:

  • Proven leadership experience in a retail or marine-related environment.
  • Strong understanding of retail operations, including sales, customer service, and inventory management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.