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Retail Sales Associate

2 months ago

Maplewood, Minnesota, United States Michaels Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Michaels. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our store.

Key Responsibilities
  • Customer Service
    • Provide excellent customer service to all customers, ensuring a positive and engaging shopping experience.
    • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Product Knowledge
    • Develop and maintain a high level of product knowledge, including current promotions and sales.
    • Assist customers in finding products and providing recommendations.
  • Sales and Merchandising
    • Meet or exceed sales targets, driving sales growth in the store.
    • Maintain a visually appealing store environment, including merchandise displays and signage.
  • Operations
    • Process transactions accurately and efficiently, handling cash, credit card sales, and returns.
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
Requirements
  • Education and Experience
    • High school diploma or equivalent required.
    • Previous retail sales experience preferred.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet sales targets.
    • Basic math skills and accuracy with handling cash and credit card transactions.
  • Physical Demands
    • Ability to stand for long periods, move around the store, and lift up to 25 pounds.
    • Ability to work in a retail environment with frequent customer interactions.
What We Offer
  • Competitive Pay and Benefits
    • Competitive hourly wage.
    • Opportunities for advancement and professional growth.
  • Fun and Dynamic Work Environment
    • Collaborative and supportive team environment.
    • Opportunities to learn and grow with a leading arts and crafts retailer.