Sleep Expert

1 week ago


Allentown, Pennsylvania, United States Mattress Firm, Inc. Full time
Unlock Your Potential as a Sleep Expert

At Mattress Firm, we're committed to helping people sleep well to live well. As a Sleep Expert, you'll play a critical role in creating a life-changing in-store experience for our customers.

Our extensive, customer-centric retail sales training program will empower you to build strong relationships with customers and provide them with the perfect sleep sanctuary.

Key Responsibilities:

  • Create an environment where the customer is always at the center by cultivating strong relationships.
  • Provide technical and product knowledge information to customers and serve as subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
  • Maintain awareness of the competition, advertisements and services offered by competitors.
  • Leverage social media to positively impact brand awareness and increase sales.


Benefits Include:

Excellent career growth opportunities through on-the-job training and development programs

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription and vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm sleep products and accessories

Additional Perks May Include:

Cell phone products and services

Tickets to events and attractions

Personal travel

Electronics and appliance purchases

Pet insurance plans

Mortgage loan rates

Why Work at Mattress Firm?

We're no ordinary mattress company. In just over 30 years, Mattress Firm is America's most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. That's who we are and what we do-because everyone deserves a great night's sleep.

Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Pay Range: 55,000-80,000
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