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HVAC Systems Specialist

2 months ago


Richmond, Virginia, United States Watsco Full time
Job Title: Field Technical Support Specialist

We are seeking a highly skilled and motivated Field Technical Support Specialist to join our team, focusing on Variable Refrigerant Flow (VRF) systems. The successful candidate will provide on-site technical support and troubleshooting for our VRF equipment, ensuring optimal performance and customer satisfaction.

Key Responsibilities:
  • Provide expert technical support and troubleshooting for VRF systems at customer locations.
  • Guide customers through diagnostics and repairs on VRF equipment to ensure optimal performance.
  • Conduct routine inspections to identify potential issues and provide recommendations.
  • Respond promptly to customer inquiries and service requests.
  • Offer professional advice and training to customers on the operation and maintenance of VRF systems.
Requirements:
  • Associate's or bachelor's degree in HVAC, Mechanical Engineering, or a related field.
  • Minimum of 3-5 years of hands-on experience with VRF systems or similar HVAC equipment.
  • Proficient in diagnosing and troubleshooting HVAC systems, particularly VRF technology.
  • Strong understanding of electrical and refrigeration principles.
  • Ability to read and interpret schematics, wiring diagrams, and technical manuals.
Benefits:
  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Ongoing training and professional development opportunities.

Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. We proudly distribute industry-leading brands such as Carrier, Bryant, Payne, and GREE, as well as a full-line of aftermarket parts, supplies, and accessories. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, with over 2,000 employees. Our vast footprint, inventory, and e-Commerce platform allow us to provide our customers with best-in-class service when they need it and where they need it.

We are committed to providing Comfort Excellence to the HVAC/R industry. Our vision is to become a world-class distribution company, achieving differentiation through the relentless pursuit of service excellence. Our customers and employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units, and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge, and ideas that make up our company culture. Those experiences only strengthen our teams and our business.