Senior Escrow Coordinator

3 weeks ago


Irving, Texas, United States Planet Home Lending Full time
Job Summary

We are seeking a highly skilled Senior Escrow Coordinator to join our team. This role will be responsible for complex real estate tax and insurance activities, resolving escalating issues and escrow administration.

The successful candidate will take the lead in new employee and ongoing training of Escrow Specialists, ensuring timely payment of escrow items and maintaining/updating department procedures to comply with state and federal laws as well as investor guidelines.

Duties and Responsibilities
  • Tracks and completes tasks associated with escalated issues in a timely manner.
  • Completes necessary audits to ensure work is being processed timely and accurately.
  • Monitors work completed by vendors/outsourcing to ensure work is processed according to requirements and agreements.
  • Performs escrow administration functions such as completion of annual escrow, escrow set-up, and escrow deletion.
  • Assists with workflow management. Documents policies and procedures and makes updates as needed. Ensures ongoing compliance with state and federal laws as well as agency guidelines.
  • Coordinates new employee and ongoing training for Escrow Specialists.
  • Prepares reports for management.


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