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Sales Team Lead

2 months ago


Lowell, Massachusetts, United States GPM Investments LLC Full time
Job Description

Overview

We are seeking a highly skilled and experienced Sales Team Lead to join our team at GPM Investments LLC. As a Sales Team Lead, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Customer Service
    • Greet customers in a friendly and welcoming manner
    • Provide fast and efficient service, ensuring customer satisfaction
    • Thank customers for their business
  • Sales and Cash Handling
    • Ring up customer sales using an electronic cash register
    • Receive money, give correct change, and process refunds
  • Inventory Management
    • Assist with shift change by counting money in the cash drawer
    • Check and replenish stock on food service supplies
    • Clean and sanitize equipment used for service or stocking food service products
  • Store Maintenance
    • Clean all areas of the store, including counter tops, microwaves, shelves, floors, windows, and restrooms
    • Empty trash containers and maintain a clean and organized store environment
  • Ordering and Receiving
    • Check in vendor deliveries using company guidelines
    • Complete bad merchandise forms and order merchandise as needed
  • Training and Development
    • Use current training materials to stay up-to-date on company policies and procedures
    • Complete training evaluations and provide feedback to management
  • Security and Compliance
    • Monitor cash levels and security procedures during shift
    • Review job assignments for completeness
  • Additional Responsibilities
    • Assume other duties and responsibilities as assigned to accommodate store operational needs

Qualifications

  • 18 years of age or older
  • Ability to read, write, speak, and understand English
  • Basic math skills (addition, subtraction, division, and multiplication)
  • Ability to lift 10 lbs frequently and up to 50 lbs occasionally

GPM Investments LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.