Pharmacy Customer Service Representative
4 weeks ago
Deliver exceptional customer experiences by providing courteous, friendly, and efficient service in a fast-paced pharmacy environment.
Key Responsibilities:
• Register sales on assigned cash register and process prescriptions accurately and efficiently.
• Assist pharmacists in scheduling and maintaining workflow, ensuring seamless customer service and timely prescription fulfillment.
• Engage customers and patients by greeting them and offering assistance with products and services, resolving issues and answering questions to ensure a positive experience.
• Model and share customer service best practices with team members to deliver a distinctive and delightful customer experience.
• Maintain a clean and organized store environment, including counters and shelves, and perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
Requirements:
• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications:
• Six months of experience in a retail environment preferred.
• Prior work experience with Walgreens preferred.
• Good math skills and computer skills preferred.
• Knowledge of store inventory control and PTCB certification preferred.
Company Overview:
Walgreens is a leading pharmacy chain dedicated to providing exceptional customer service and delivering high-quality products and services.
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