Pharmacy Customer Service Representative

4 weeks ago


Mountain Home, Arkansas, United States Walgreens Full time
Job Description:

Deliver exceptional customer experiences by providing courteous, friendly, and efficient service in a fast-paced pharmacy environment.

Key Responsibilities:

• Register sales on assigned cash register and process prescriptions accurately and efficiently.

• Assist pharmacists in scheduling and maintaining workflow, ensuring seamless customer service and timely prescription fulfillment.

• Engage customers and patients by greeting them and offering assistance with products and services, resolving issues and answering questions to ensure a positive experience.

• Model and share customer service best practices with team members to deliver a distinctive and delightful customer experience.

• Maintain a clean and organized store environment, including counters and shelves, and perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.

Requirements:

• Must be fluent in reading, writing, and speaking English.

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Six months of experience in a retail environment preferred.

• Prior work experience with Walgreens preferred.

• Good math skills and computer skills preferred.

• Knowledge of store inventory control and PTCB certification preferred.

Company Overview:

Walgreens is a leading pharmacy chain dedicated to providing exceptional customer service and delivering high-quality products and services.

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