Apartment Operations Coordinator
2 weeks ago
- Assist in managing leasing inquiries, conducting property tours, and processing rental applications.
- Implement effective marketing strategies to attract prospective tenants.
- Coordinate with the marketing team to develop promotional materials and advertisements.
- Respond promptly to resident inquiries, concerns, and maintenance requests, ensuring exceptional customer service.
- Address tenant issues or disputes in a professional and timely manner, striving to maintain positive relationships.
- Assist with lease preparation, renewal, and termination processes.
- Maintain accurate records of leasing activities, rent payments, and tenant communications.
- Assist in budget preparation and monitoring of expenses.
- Collaborate with the accounting department to ensure timely processing of rental payments and invoices.
- Conduct regular property inspections to identify maintenance needs and ensure compliance with safety standards.
- Coordinate with maintenance to schedule repairs
- Oversee the upkeep of landscaping, common areas, and amenities to enhance curb appeal and resident satisfaction.
- Stay informed about local housing laws, regulations, and market trends.
- Ensure the property remains in compliance with all applicable housing regulations and safety codes.
- Assist in conducting annual property inspections and preparing for audits.
- Bachelor's degree, Real Estate, Hospitality Management, or related field (preferred).
- 2 years of previous experience in property management, leasing, or customer service roles.
- Strong interpersonal skills and the ability to effectively communicate with tenants, vendors, and team members.
- Proficiency in property management software and Microsoft Office Suite.
- Excellent organizational skills with the ability to prioritize tasks and manage time efficiently.
- Knowledge of fair housing laws and regulations.
- Ability to work flexible hours, including evenings and weekends, as needed.
- Competitive salary plus monthly bonus structure
- Health insurance
- Retirement plan options
- Paid time off
- Professional development opportunities
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