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Healthcare Operations Manager

4 weeks ago

Troy, North Carolina, United States Mid Carolina Family Medicine Full time
Job Summary

Mid Carolina Family Medicine is seeking a skilled Office Manager to oversee the day-to-day operations of our healthcare practice. The ideal candidate will have a strong background in human resources, healthcare administration, and patient contact support.

Key Responsibilities:

  • Manage patient inquiries and concerns, providing timely resolutions and ensuring excellent patient satisfaction.
  • Recruit, train, and evaluate staff members, ensuring a high-performing team.
  • Process payroll, manage benefits, and oversee financial and accounting activities, including billing and tax compliance.
  • Coordinate employee safety and compliance initiatives, including OSHA and facility safety.
  • Support physicians and staff with correspondence, credentialing, and other administrative tasks.

Requirements:

  • Associate's degree in Human Resources, Healthcare Administration, or a related field.
  • Minimum 2 years of experience in HR and/or patient contact support roles.
  • Strong communication, organization, and problem-solving skills, with attention to detail.
  • Proficiency in Microsoft Office.