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Client Care Specialist for Veterinary Services
2 months ago
At BluePearl Pet Hospital, we are seeking dedicated individuals to fill the role of Veterinary Receptionist. This position is crucial in ensuring our clients and their pets receive the highest level of service and care.
Key Responsibilities:
- Welcome clients warmly as they enter the hospital, ensuring a friendly and professional atmosphere.
- Provide compassionate support and guidance to clients, particularly in challenging situations.
- Communicate clearly and effectively, both in person and over the phone, to ensure clients understand the necessary information.
- Assess the needs of each client and their pet upon arrival, determining the urgency of the situation.
- Manage appointment confirmations and provide clients with detailed instructions for their visits.
- Offer emotional support and resources to clients dealing with pet loss or difficult decisions.
- Act as a liaison between clients and veterinary staff, ensuring smooth communication and service delivery.
Why Choose BluePearl?
Our commitment to pets and their owners drives everything we do. We offer comprehensive benefits, including pet insurance and discounts on services for our associates. We prioritize professional growth, providing opportunities for advancement through training and development programs.
We foster a collaborative and supportive work environment, encouraging our team members to grow and thrive in their careers. Our dedication to continuous learning is reflected in our extensive resources, including access to medical journals and ongoing education opportunities.
At BluePearl, we believe in a culture of respect and inclusivity, ensuring that all individuals are treated with dignity. We are proud to be an equal opportunity employer, committed to a diverse workplace where everyone can contribute to our mission of exceptional pet care.
