Customer Service Team Lead
2 weeks ago
We are seeking a highly skilled and experienced Customer Care Manager to join our team at MoreCommerce. As a key member of our customer service team, you will be responsible for managing our customer service operations, ensuring exceptional customer experiences, and driving business growth.
Key Responsibilities:- Manage a remote team of customer service agents, providing guidance and support to ensure high-quality service delivery.
- Develop and implement customer service strategies to improve customer satisfaction, loyalty, and retention.
- Oversee customer service processes, including issue resolution, escalation, and documentation.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Monitor and analyze customer feedback, identifying trends and areas for improvement.
- Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
- 5+ years of customer service management experience, preferably in an ecommerce environment.
- Proven track record of improving customer satisfaction and loyalty.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment.
- Strong analytical and technical skills, with experience with CRM tools and data analysis.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Customer Service Director
4 weeks ago
Washington, Pennsylvania, United States MoreCommerce Full time**About the Role**We are seeking a highly skilled and experienced Customer Service Director to join our team at MoreCommerce. As a key member of our organization, you will be responsible for leading our customer service team and ensuring that our customers receive exceptional support and service.**Key Responsibilities*** Lead a team of customer service...
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Lead Cook and Culinary Team Lead
1 month ago
Fort Washington, Pennsylvania, United States NexDine Full timeJob Summary:The Lead Cook reports to the Executive Chef and will be responsible for developing and executing culinary results to exceed customer expectations. The Lead Cook may lead other cooks in service, production, and presentation standards. Also, the Lead Cook should apply their culinary techniques to food preparation and assists with the final...
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Customer Service Representative
4 weeks ago
Washington, Pennsylvania, United States Sprague PA Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sprague PA. As a key member of our customer service team, you will be responsible for providing exceptional service to our internal and external customers, vendors, and partners.Key ResponsibilitiesProvide timely and effective responses to...
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Retail Service Team Member
1 month ago
Washington, Pennsylvania, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Team Member. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a well-organized store environment.Key ResponsibilitiesCustomer Service:...
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Retail Service Team Member
1 month ago
Washington, Pennsylvania, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Team Member. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a well-organized store environment.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
3 weeks ago
Washington, Pennsylvania, United States wewomeninenergy Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sprague Energy. As a key member of our customer service team, you will be responsible for providing exceptional service to our internal and external customers, vendors, and partners.Key Responsibilities:Answer phone calls...
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Billing Support Team Lead
2 days ago
Fort Washington, Pennsylvania, United States Office Practicum Full timeBilling Support Supervisor Job DescriptionAt Office Practicum, we are seeking a highly skilled and experienced Billing Support Supervisor to join our Application Support organization. As a key member of our team, you will be responsible for leading the Billing Support team and ensuring the delivery of exceptional customer service to our clients.Key...
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Customer Service Associate
4 weeks ago
Fort Washington, Pennsylvania, United States Industrial Supplies Company Full timeIndustrial Supplies Company is seeking a skilled Customer Service Representative to join our team.**Key Responsibilities:*** Provide exceptional customer service to Fortune 500 companies and small to medium-sized businesses in the Greater Delaware and Lehigh Valley areas* Collaborate with outside salespeople to process and track orders and quotes* Deliver...
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Lead HVAC Service Technician
2 weeks ago
Washington, Pennsylvania, United States Shearer Heating AC & Refrigeration Inc. Full timeJob Opportunity: Lead Residential and Commercial HVAC Service TechWe are seeking a highly skilled and experienced Lead Residential and Commercial HVAC Service Tech to join our team at Shearer Heating A/C & Refrigeration Inc. in Washington, PA. As a key member of our team, you will be responsible for delivering top-notch HVAC and refrigeration solutions to...
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Billing Support Team Lead
5 days ago
Fort Washington, Pennsylvania, United States Office Practicum Full timeBilling Support Supervisor Job DescriptionAt Office Practicum, we are seeking a highly skilled Billing Support Supervisor to join our Application Support organization. This role is responsible for leading the Billing Support team and ensuring the day-to-day performance of the team members.Key Responsibilities:Lead the Billing Support team and provide...
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Customer Service Representative
4 weeks ago
Washington, Pennsylvania, United States Buffalo Wild Wings-Old Mill Boulevard Full timeJob Summary:Buffalo Wild Wings-Old Mill Boulevard is seeking a highly skilled and customer-focused Cashier and Customer Service team member to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
2 days ago
Washington, Pennsylvania, United States Domino's Franchise Full timeCustomer Service Representative Job DescriptionWe are seeking enthusiastic and energetic team players to join our Domino's Franchise team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service, answering phones, taking orders, and making pizzas.Key Responsibilities:Answering...
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Customer Service Representative
3 weeks ago
Washington, Pennsylvania, United States Modwash Full timeCustomer Service Team MemberModwash is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that all guests have an outstanding experience at our car wash facilities.Key...
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Team Lead
1 month ago
Washington, Pennsylvania, United States McDonald's Full timeAbout the RoleWe are seeking a highly motivated and experienced Shift Support Manager to join our team at McDonald's. As a Shift Support Manager, you will play a critical role in ensuring the success of our restaurant operations.Key ResponsibilitiesLeadership and Coaching: Provide guidance and support to crew members and other managers to ensure excellent...
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Customer Service Representative
4 weeks ago
Washington, Pennsylvania, United States Modwash Full time**Job Summary**The Customer Service Team Member will be responsible for ensuring that all guests have an outstanding experience at Modwash. This role requires a strong focus on delivering exceptional customer service, educating guests on the benefits of our memberships, and navigating them through the wash experience.**Key Responsibilities**Provide superior...
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Customer Service Representative
3 weeks ago
Washington, Pennsylvania, United States Modwash Full timeAbout the Role:The Customer Service Team Member will be responsible for delivering exceptional guest experiences at Modwash. This includes educating guests on the benefits of our memberships and guiding them through the wash process.Key Responsibilities:Provide superior customer service to all guestsAssist both team members and customersInform customers...
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Customer Service Representative
4 weeks ago
Washington, Pennsylvania, United States Buffalo Wild Wings-Old Mill Boulevard Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Buffalo Wild Wings-Old Mill Boulevard. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesManage a high volume of transactions...
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Customer Service Representative
3 weeks ago
Washington, Pennsylvania, United States Washington Auto Mall Full timeCustomer Service and ReceptionAt Washington Auto Mall, we are committed to providing exceptional customer service. As a Customer Service and Reception representative, you will be the first point of contact for our customers, providing a warm and welcoming experience.Responsibilities:Answer phones and greet customers in a professional and friendly...
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Customer Service Ambassador
1 month ago
Washington, Pennsylvania, United States coentires Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and promoting our products and services.Key ResponsibilitiesProvide...
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Customer Service Representative
3 weeks ago
Washington, Pennsylvania, United States Sprague PA Full timeCustomer Service RepresentativeAt Sprague PA, we are passionate about delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in providing top-notch support to our internal and external customers, vendors, and partners.Key Responsibilities:Answering phone calls and emails from customers to address their...