Parts Specialist

5 days ago


Chelmsford, Massachusetts, United States Chadwick-BaRoss, Inc. Full time
Job Title: Parts Specialist

The Parts Specialist plays a crucial role in obtaining parts and supplies for heavy-duty equipment customers and in-house technicians. This position requires excellent communication skills to interact with employees and customers, as well as knowledge of techniques for receiving, storing, and issuing parts and supplies.

Key Responsibilities:
  • Process parts orders for phone, counter, and service sales
  • Service customers by identifying needed parts using parts catalogs, CD-ROM, and computer systems
  • Assist in all areas of the parts department, including warehouse and shipping/receiving
  • Locate and obtain parts if customer needs are not in stock
  • Obtain credit releases in accordance with Company Policy
  • Resolve customer invoicing problems
  • Review backorder reports and expedite as needed
  • Update price manuals
  • File completed purchase orders in numerical order
  • Assist with yearly physical inventory
Requirements:
  • High school diploma or equivalent required
  • Prior experience in heavy equipment is preferred
  • Intermediate knowledge of MS Office Suite, smart phones, and tablets
Benefits:
  • Competitive wages
  • Generous paid time off and 10 paid holidays per year
  • Competitive benefits package including medical, dental, life, long and short-term disability
  • Wellness program
  • 401(k) for retirement planning with generous employer match
  • Education reimbursement program
  • Ongoing training programs

Chadwick-BaRoss, Inc. and Thompsonrolec Enterprises is an Equal Opportunity Employer and welcomes all qualified individuals to apply regardless of race, gender, gender identification, sex, sexual orientation, disability, national origin, armed-services status, age, or any other classification protected by local, state, or federal law. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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