Parts Sales Associate

4 weeks ago


Wilmington, North Carolina, United States Nielsen Fleet Full time
Job Summary

We are seeking a skilled Parts Sales Associate to join our team at Nielsen Automotive Group. As a key member of our sales team, you will be responsible for selling retail parts to customers, both in-store and over the phone.

Key Responsibilities:

  • Assist customers in selecting required parts, suggesting companion requirements and offering specials.
  • Pull purchases from stock and submit emergency orders if requested by the customer.
  • Answer phone calls, providing price quotes and other information, and assist outside sales representatives with their orders.
  • Set up orders for daily shipment, delivery, or pick up.
  • Assist service technicians in selecting parts needed for repairs in process.
  • Open repair order envelopes for all new repair orders.
  • Notify the Shop Foreman and the customer that ordered parts have been received.
  • Ensure that before parts can be charged out, the Technician presents a duplicate copy of the repair order and a parts requisition.

Requirements:

  • High school diploma or equivalent.
  • Ability to lift up to 50lbs.
  • Ability to read and comprehend instructions and information.
  • One year of experience in an automotive parts department.
  • One year of sales experience.
  • Ability to work well with the public, sometimes with several customers at a time.
  • Valid driver's license and safe driving record.

Nielsen Automotive Group is an equal opportunity employer committed to diversity and inclusion.


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