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Concierge - Winter Seasonal Hospitality Expert

2 months ago

Snowmass Village, Colorado, United States Davidson Hospitality Group Full time

Job Summary:

As a Concierge at Davidson Hospitality Group, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our valued customers.

Key Responsibilities:

  • Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process.
  • Provide information about hotel amenities and local attractions, helping guests to make the most of their stay.
  • Make reservations for guests at restaurants and events, taking care of all the details.
  • Handle guest complaints and resolve issues in a professional and courteous manner.
  • Maintain a clean and organized lobby area, creating a welcoming atmosphere for guests.
  • Ensure guest satisfaction by anticipating and meeting their needs.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong problem-solving skills and attention to detail.
  • Ability to work a flexible schedule, including weekends and holidays.