Supervising IT Specialist

5 hours ago


Alexandria, Louisiana, United States Deputy Assistant Secretary for Information and Technology Full time
Job Summary

This is an exciting opportunity to join the Office of Information and Technology (OIT) as an Area Manager, providing leadership and resource management for IT End User Operations. The successful candidate will be responsible for managing multiple area-wide IT operations, including network operations, operations support, systems integration, and systems design.

Key Responsibilities
  • Provide management, supervision, and services for Area Network Operations, Operations Support, Systems Integration, and Systems Design.
  • Apply administrative and managerial skills, abilities, experience, and technical knowledge of IM/IT to integrate numerous complex functions in planning and implementing all information systems programs within the area of responsibility.
  • Represent management on system/policy reviews and assist IO regarding network system policy and planning issues.
  • Direct, review, and participate in the design, development, implementation, and maintenance of automated information systems and technical architectures in compliance with Congressional, VA, OI&T, and EUO directives.
  • Plan, direct, and provide technical guidance to improve the Area Information Systems program and IT computing environment.
  • Support area-wide leadership, planning, and management of information technology strategy, development, and implementation.
  • Oversee technologies, processes, and resources across the area to deliver specific business outcomes and combine IT and non-IT resources to deliver area-wide business outcomes, implementing key performance indicators and metrics to measure the effectiveness of IT support, customer satisfaction, and service delivery.
Requirements
  • At least one full year of specialized experience comparable in scope and responsibility to the GS-14 grade level in the Federal service (obtained in either the public or private sectors).
  • Extensive experience in IT operations, supervision, and management of IT delivery systems and equipment.
  • Strong leadership and management skills, with the ability to provide guidance and direction to staff.
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
  • Ability to analyze complex problems and develop effective solutions.
  • Knowledge of IT systems and technologies, including network operations, operations support, systems integration, and systems design.


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