Sales Associate

2 weeks ago

Nashville, Tennessee, United States Knitwell Group Full time
About Us

At Knitwell Group, we're committed to empowering women to lead the lives they love. Our brand embodies the spirit of American women, celebrating their confidence and heritage. We provide everything they need to feel inspired and motivated, from effortlessly polished styles to a culture that empowers employees to grow and succeed.

Position Overview

We're seeking a highly motivated Sales Lead to join our team. As a Sales Lead, you'll be responsible for providing exceptional client services, operating as the Manager on Duty, and performing operational and transactional functions. You'll handle client service issues, issue approvals for desk transactions, and open and close the store.

Key Responsibilities
  • Embody our values and set an example through your behaviors
  • Comply with all ANN INC. practices and procedures
  • Support the business strategy and adjust to effectively reach goals
  • Drive revenue by proactively managing the client experience and performing Manager On Duty responsibilities
  • Utilize tools to ensure a client-focused team environment
  • Coach associates on client interactions and performance to maximize productivity and capture client opportunities
  • Assume PIN and signature privileges for register functions requiring approval
  • Leverage reports to make effective merchandising decisions and style the store in Division standards
  • Ensure optimal coverage and productivity in all areas of the store through scheduling
  • Complete daily tasks to ensure the store runs smoothly and meets all ANN INC. standards and guidelines
Requirements
  • Client Service: Ensure the client remains the top priority while balancing required tasks and overall store operations
  • Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines
  • Accuracy: Ability to handle cash and provide change without error, and prepare nightly deposit as necessary
  • Communication: Communicate effectively with clients, members of management, business partners, and store associates
  • Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
  • Physical: Ability to lift and carry up to 20 pounds occasionally
Education and Experience
  • Minimum Requirements: High School Diploma or GED, minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher
  • Part-time or full-time managerial experience preferred

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