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Salon Receptionist/Membership Sales Professional
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Salon Receptionist/Membership Sales Professional to join our team at Amazing Lash Studio. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing membership sales, and ensuring a seamless experience for our guests.
Key Responsibilities:
- Provide outstanding customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Manage membership sales, including promoting and selling membership programs, handling customer inquiries, and resolving any issues that may arise.
- Process transactions, handle cash and credit card payments, and maintain accurate records of sales and customer interactions.
- Work collaboratively with the management team to achieve sales goals and improve customer satisfaction.
- Stay up-to-date on product knowledge, services, and promotions to effectively communicate with guests and drive sales.
Requirements:
- Customer service oriented with a strong focus on delivering exceptional guest experiences.
- Results-driven with a proven track record of meeting or exceeding sales targets.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
- Basic computer skills and proficiency in using point-of-sale systems.
What We Offer:
- Competitive compensation package, including hourly pay and potential bonuses.
- Opportunities for career growth and professional development within the company.
- A fun and dynamic work environment with a team-oriented culture.
- Free eyelash services and discounts on retail products.
- A comprehensive training program to ensure success in the role.