Patient Registration Specialist

2 weeks ago


Titusville, Florida, United States Parrish Medical Center Full time
Job Summary

Parrish Medical Center is seeking a skilled Patient Registrar to join our team. As a Patient Registrar, you will play a critical role in promoting a Culture of Choice and delivering exceptional patient experiences.

Key Responsibilities
  • Interview patients and their relatives to obtain necessary account information, verifying insurance coverage and collecting financial responsibilities.
  • Welcome patients and family members in a professional manner, adhering to AIDET guidelines.
  • Search the Master Patient Index (MPI) to assign correct medical record numbers and notify the Health Information Management (HIM) department of any duplicates.
  • Ensure charts and patient accounts are accurate and completed.
  • Verify insurance benefits and determine pre-certification/authorization status, initiating online or phone calls as necessary.
  • Explain policies regarding services, pricing, insurance billing, and payment of accounts, requesting full or partial payment according to collection policies.
  • Assign insurance plans accurately and obtain necessary signatures for treatments, release of medical information, and payment for services.
  • Process patient charts according to paperwork flow needs and contact nursing staff for emergency medical needs.
  • Cross-train to register patients in any registration area and work with physician offices and ancillary departments to provide information and forward relevant documents.
  • Retrieve orders from the electronic fax order system and scan them into the EMR system.
  • Escort patients to their destinations or refer them to available transporters.
  • Activate pre-registered patients who have reported for service and meet/exceed performance expectations, completing work within the required timeframe.
Requirements
  • High School Diploma or GED required.
  • 1 year to < 2 years related experience required.
What We Offer

Parrish Medical Center is committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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