Quality Assurance Manager
4 days ago
LHH Recruitment Solutions is seeking a Quality Assurance Manager to join our team. This direct hire, fully on-site role focuses on handling quality issues that arise, customer complaints and technological troubleshooting. The ideal candidate will have a strong background in electronics technical troubleshooting, and/or software development utilized for troubleshooting, strong customer engagement and resolution experience as well as strong cross-collaboration skills.
Responsibilities:
- Manage new and ongoing customer complaints and/or technological troubleshooting.
- Prioritize and track KPIs regarding timely communication regarding to status and resolution.
- Collect, analyze, and report on quality data utilizing Salesforce.
- Monitor, analyze, and report data to identify trends and recommend improvements.
- Work cross-functionally with numerous departments to address quality issues and implement quality improvements.
- Assist in identifying opportunities for improvement and aid in implementing strategies to enhance quality and efficacy.
- Manage KPIs including but not limited to; processing time, frequency and quality of communication.
- Report KPIs to internal and external stakeholders.
- Maintain an ongoing high level of product knowledge.
- Attend customer meetings and internal international meetings with product development teams and factories to challenge the quality process.
- Troubleshoot job site issues.
- Create accurate and detailed reports.
- Perform and support product modifications as needed.
- Ensure all products and procedures comply with quality standards and regulatory requirements.
- Bachelor's degree: Engineering/technology.
- Technical knowledge and experience in electronics and/or software development to properly characterize product issues.
- Minimum of 3-5 years of experience in a quality/technological troubleshooting environment.
- Network (RS485/POE/Zigbee) knowledge highly preferred.
- Proven ability to conduct a solving process phase with other departments.
- Proficient with office applications - Word and Excel, Teams and Salesforce, SAP highly preferred.
- Proven ability to deliver presentations/detailed technical reports as needed/required.
- Proven ability and experience in conducting a customer meeting.
- Collaborate on inter-departmental solving processes with business lines with the engineering department, customer service, tech support, and product services teams as needed.
- Proven technological analytical skills/synthesis.
- Focused on customer satisfaction.
- Quality tools/methods knowledge (8D, 5W2H) highly preferred.
LHH Recruitment Solutions is an equal opportunity employer.
-
Quality Assurance Specialist
3 weeks ago
Dayton, New Jersey, United States Paragon Staffing, LLC Full timeQuality Control Packaging TechnicianParagon Staffing, LLC is a leading staffing agency connecting job seekers with top employers. We are seeking a highly skilled Quality Control Packaging Technician to join our team.Job SummaryThe Quality Control Packaging Technician will play a critical role in ensuring products meet quality standards before shipment. This...
-
Quality Assurance Manager
2 weeks ago
Dayton, New Jersey, United States LHH Recruitment Solutions Full time{"h1": "Quality Leader - Dayton, NJ Area", "p": "LHH Recruitment Solutions is seeking a Quality Leader for our client in the Dayton, NJ area. This direct hire, fully on-site role focuses on handling quality issues, customer complaints, and technological troubleshooting. The ideal candidate will have a strong background in electronics technical...
-
Quality Assurance Packaging Specialist
1 month ago
Dayton, New Jersey, United States Paragon Staffing, LLC Full timeJob OverviewParagon Staffing, LLC is a leading staffing agency connecting job seekers with top employers. We are currently seeking a Quality Control Packaging Technician to join our team.Job SummaryThe Quality Control Packaging Technician will play a critical role in ensuring products meet quality standards before shipping to customers. This position...
-
Quality Assurance Specialist
4 weeks ago
Dayton, New Jersey, United States Arcade Beauty Full timeQuality Inspector Job DescriptionAt Arcade Beauty, we are seeking a detail-oriented and organized Quality Inspector to join our team. As a Quality Inspector, you will play a critical role in ensuring the quality of our products and processes.Key Responsibilities:Equipment Maintenance and Sanitization: Verify that equipment cleaning, sanitization, and job...
-
Quality Assurance Specialist
4 weeks ago
Dayton, New Jersey, United States Arcade Beauty Full timeQuality Inspector Job DescriptionAt Arcade Beauty, we are seeking a highly detail-oriented and organized Quality Inspector to join our team. As a Quality Inspector, you will play a critical role in ensuring the quality of our products and maintaining our high standards of excellence.Key Responsibilities:Equipment Maintenance and Sanitization: Ensure that...
-
Quality Control Packaging Specialist
4 days ago
Dayton, New Jersey, United States Paragon Staffing, LLC Full timeParagon Staffing, LLC is a company that specializes in connecting job seekers with employers who are seeking temporary, contract, or permanent positions.Position SummaryKey Responsibilities:Examine packaged products to ensure they meet specific quality standards, including weight, dimensions, appearance, and labeling.Ensure that all packaging materials and...
-
Quality Control Packaging Specialist
3 days ago
Dayton, New Jersey, United States Paragon Staffing, LLC Full timeJob Title: Quality Control Packaging SpecialistJob Summary:The Quality Control Packaging Specialist will play a critical role in ensuring products are packaged correctly and meet quality standards before they are shipped to customers. The primary objective of this role is to identify and rectify defects or deviations from established quality criteria to...
-
Laboratory Operations Manager
1 month ago
Dayton, New Jersey, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled Laboratory Manager to oversee the day-to-day operations of our laboratory. The successful candidate will be a subject matter expert in inorganic/organic environmental chemistry and will work closely with Departmental Supervisors to manage sample throughput and ensure turnaround times are met while maintaining data...
-
Warehouse Operations Specialist
2 weeks ago
Dayton, New Jersey, United States sgsconsulting Full timeJob SummaryAs a key member of our team, the Warehouse Associate plays a vital role in ensuring the smooth operation of our warehouse and distribution center. This individual will be responsible for receiving, stock keeping, picking, packing, and shipping activities, as well as counter sales, housekeeping, and quality assurance activities.Key...
-
Warehouse Associate
2 weeks ago
Dayton, New Jersey, United States Axelon Full timeJob Title: Light Industrial WorkerJob Summary:We are seeking a highly motivated and detail-oriented Light Industrial Worker to join our team at Axelon. As a key member of our warehouse operations, you will be responsible for receiving, stocking, picking, packing, and shipping activities. You will also assist with counter sales, housekeeping, and quality...
-
Material Handler
2 weeks ago
Dayton, New Jersey, United States Arcade Beauty Full timeJob Title: Material HandlerAt Arcade Beauty, we are seeking a highly skilled and detail-oriented Material Handler to join our team. As a Material Handler, you will play a critical role in ensuring the smooth operation of our warehouse and production processes.Key Responsibilities:Material Movement: Safely and efficiently move materials and products...
-
Packaging Inspector
4 weeks ago
Dayton, New Jersey, United States Paragon Staffing, LLC Full timeJob SummaryParagon Staffing, LLC is a leading staffing agency connecting job seekers with top employers. We are seeking a skilled Quality Control Inspector to join our team.The Quality Control Inspector will play a critical role in ensuring products meet quality standards before shipping to customers. The primary objective is to identify and rectify defects...
-
Regional Operations Manager
1 week ago
Dayton, New Jersey, United States Carrie Rikon & Associates, LLC. Full timeJob DescriptionAs a seasoned professional in the food industry, we seek a skilled Operations Manager to oversee our distribution center operations in Dayton, NJ. This role is critical to maintaining our reputation for quality and reliability.Key Responsibilities:Lead and manage all operations within the distribution center, ensuring compliance with food...
-
NJ Operations Manager
1 week ago
Dayton, New Jersey, United States Harvest Hill Beverage Company Full timeJob DescriptionAbout Harvest Hill: Harvest Hill Beverage Company is a leading independent branded beverage producer, delivering consistent annual revenue growth with sales of just under $1 billion. The company was formed in 2014 with the acquisition of Juicy Juice, and further expanded with subsequent acquisitions consolidated into one company in 2017. Our...
-
Floral Sales Associate
2 weeks ago
Dayton, New Jersey, United States ShopRite Full timeFloral Clerk Job DescriptionAs a Floral Clerk at ShopRite, you will be responsible for maintaining a clean and organized floral department, ensuring high-quality products and exceptional customer service.Key Responsibilities:Maintain department sanitation and quality assurance standardsGreet customers and provide prompt, courteous service and...
-
Logistics Operations Manager
2 weeks ago
Dayton, New Jersey, United States Hermès Full timeAbout the RoleThe Manager of Logistics Operations oversees the daily operations within our Distribution and Service Center, ensuring seamless execution of logistics functions, including daily small package, LTL, and fulfillment. This role is responsible for managing logistics' functions, maintaining receiving, warehousing, and distribution operations, and...
-
Regional Operations Manager
1 week ago
Dayton, New Jersey, United States Gabrielli Truck Sales Full timeJob Title: Regional Operations ManagerGabrielli Truck Sales is seeking a highly skilled Regional Operations Manager to oversee and manage the service operations and personnel for locations within assigned territory.Key Responsibilities:Reports to Fleet DirectorEnsures daily alignment with the company's Core Purpose and Core ValuesEstablishes financial goals...
-
Logistics Operations Manager
2 weeks ago
Dayton, New Jersey, United States Hermès Full timeAbout the RoleThe Manager of Logistics Operations oversees the daily operations within our Distribution and Service Center, ensuring seamless execution of logistics functions, including daily small package, LTL, and fulfillment. This role reports to the Senior Manager of Logistics Operations and is responsible for the safety and security of team members,...
-
NJ Operations Manager
4 weeks ago
Dayton, New Jersey, United States Harvest Hill Beverage Company Full timeAbout Harvest Hill Beverage CompanyHarvest Hill Beverage Company is a leading independent branded beverage producer, delivering consistent annual revenue growth with sales of just under $1 billion. Our portfolio of iconic brands includes Juicy Juice, SunnyD, Veryfine, Fruit2O, Little HUG, Daily's Cocktails, and Nutrament. We manufacture, market, and...
-
Dayton, New Jersey, United States Carrie Rikon & Associates, LLC. Full timeJob Title: Director of Operations Fulfillment and Supply Chain ManagementJob SummaryWe are seeking a highly experienced Director of Operations Fulfillment and Supply Chain Management to lead our distribution center operations and manage a team to ensure efficient and effective fulfillment processes.Key ResponsibilitiesLead and manage all operations within...