Emergency Department Registrar

3 days ago


White Plains, New York, United States White Plains Hospital Full time
Job Summary

White Plains Hospital is seeking a highly skilled and detail-oriented Emergency Department Registrar to join our team. As a key member of our clinical operations team, you will be responsible for ensuring the smooth registration process for all emergency department patients.

Key Responsibilities
  • Register all patients requiring emergency services, ensuring accurate and timely completion of demographic and billing information.
  • Validate patient insurance status and obtain necessary signatures for treatment and billing purposes.
  • Provide exceptional customer service to patients and families, addressing their questions and concerns in a professional and compassionate manner.
  • Collaborate with clinical staff to ensure seamless communication and coordination of patient care.
  • Maintain accurate statistical logs and reports, providing valuable insights to inform departmental operations.
  • Perform other duties as assigned by management, including collection of patient responsibility/co-pays and depositing daily collections into a secure location.
Requirements
  • High School Diploma required; previous hospital experience preferred.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong communication and interpersonal skills, with the ability to work cohesively with clinical staff and patients.
  • Basic computer skills, including proficiency in Microsoft Outlook and medical terminology.
  • Bilingual skills a plus, but not required.
Working Conditions

The Emergency Department Registrar will work in a dynamic and fast-paced environment, interacting with patients, families, and clinical staff on a regular basis. The ideal candidate will be able to maintain a high level of composure and professionalism, even in stressful situations.



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