Subway Restaurant Operations Manager
2 weeks ago
The Subway Assistant Manager position plays a pivotal role in ensuring the seamless operation of our restaurant. Reporting directly to the Franchise Manager, this individual is responsible for maintaining high standards of food safety, product preparation, cleanliness, and inventory control.
Key Responsibilities:
- Leadership and Training: Empower employees to provide exceptional customer service by modeling good practices and training them effectively.
- Customer Service: Resolve customer complaints in a timely and professional manner, upholding the highest standards of customer satisfaction.
- Staff Management: Manage employee performance, conduct regular meetings, and provide constructive feedback to enhance communication and teamwork.
- Operations: Oversee daily operations, including food preparation, dining area maintenance, and equipment upkeep to ensure compliance with company, health, and safety regulations.
- Inventory and Supplies: Monitor inventory levels, manage stock orders, and maintain accurate records to prevent waste and optimize sales.
- Sales and Profitability: Analyze sales data, identify opportunities for growth, and implement strategies to maximize revenue while controlling expenses.
- Communication: Maintain open communication channels with Store Manager, District Manager, and other stakeholders to address concerns and share best practices.
Requirements:
- High school diploma or equivalent required.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Bachelor's degree in Business Administration or related field preferred.
- Prior experience in retail or hospitality management an asset.
Compensation and Benefits:
We offer a competitive salary of $15/hour, as well as opportunities for career advancement and professional growth. Our benefits package includes comprehensive health insurance, paid time off, and a 401(k) retirement plan.
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