Leadership and Development Director
4 days ago
About the Role
This role will oversee business operations, focusing on performance improvement, team development, and strategic planning. If you're a motivated leader with experience in managing high-performing teams and driving business growth, we encourage you to apply.
Overview
The PCRK Group is committed to its core values: People, Care, Results, and Kindness. We aim to create a positive work environment where employees feel valued and supported. Our goal is to provide exceptional service to our clients and customers while fostering a culture of teamwork and collaboration.
Key Responsibilities
- Develop and implement strategies to improve business performance and drive growth
- Lead high-performing teams to meet sales and service goals
- Manage staffing levels and ensure adequate coverage in all areas
- Provide coaching and development opportunities for team members
- Ensure compliance with state/federal/franchisor/company regulations
- Identify and resolve customer service issues
- Promote and implement new products, services, and initiatives
- Oversee payroll entry and inventory management
- Audit payroll, inventory, and reports for errors and profitability-related opportunities
Requirements
- Strong leadership, analytical, and communication skills
- Understanding of Profit & Loss statements
- Proficiency in Microsoft Office applications
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