Leadership and Development Director

4 days ago


Cave Creek, Arizona, United States PCRK Group Full time
Job Title: Leadership and Development Director

About the Role
This role will oversee business operations, focusing on performance improvement, team development, and strategic planning. If you're a motivated leader with experience in managing high-performing teams and driving business growth, we encourage you to apply.

Overview
The PCRK Group is committed to its core values: People, Care, Results, and Kindness. We aim to create a positive work environment where employees feel valued and supported. Our goal is to provide exceptional service to our clients and customers while fostering a culture of teamwork and collaboration.

Key Responsibilities
  • Develop and implement strategies to improve business performance and drive growth
  • Lead high-performing teams to meet sales and service goals
  • Manage staffing levels and ensure adequate coverage in all areas
  • Provide coaching and development opportunities for team members
  • Ensure compliance with state/federal/franchisor/company regulations
  • Identify and resolve customer service issues
  • Promote and implement new products, services, and initiatives
  • Oversee payroll entry and inventory management
  • Audit payroll, inventory, and reports for errors and profitability-related opportunities

Requirements
  • Strong leadership, analytical, and communication skills
  • Understanding of Profit & Loss statements
  • Proficiency in Microsoft Office applications

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