Medical Staff Services Director

1 month ago


Kalamazoo, Michigan, United States Bronson Healthcare Full time
Job Summary:

The System Director of Medical Staff Services is responsible for managing and enhancing the functions of the organized medical staff. This includes overseeing the overall credentialing process, ensuring compliance with accrediting bodies and regulatory requirements, and supporting medical staff leadership in governance and communications.

Key Responsibilities:
  • Manage the overall operations of the Medical Staff Department, providing direct supervision to Medical Staff Coordinators, Medical Staff Supervisors, Onboarding Specialists, Project Coordinators, and Administrative Assistants.
  • Oversee the thoroughness of the credentialing process, including the review and reappointment of new physician applicants and those currently on staff.
  • Ensure all verifications (education, experience, malpractice history, competency) are completed on time and in accordance with Joint Commission and CMS standards.
  • Address red flags or incomplete documentation during the credentialing process and escalate concerns to senior leadership as needed to ensure timely reappointments.
  • Submit recommendations from the Credentials Committee to the Medical Executive Committee for final approval by the Board of Directors.
Requirements:
  • Bachelor's degree required; Master's degree preferred.
  • 5-8 years of experience required in medical staff services, credentialing, and legal compliance.
  • Experience with high-stakes hearings, privileging issues, and legal disputes within a healthcare setting is essential.
Work Environment:

The role requires coping with the anger, fear, or hostility of others in a calm manner while handling confrontation and problem resolution.

The work produces levels of mental/visual fatigue typical of jobs with frequent deadlines and the need to manage multiple priorities.



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