Medical Assistant
4 days ago
The Medical Assistant provides direct patient care and assists patients and their families through the healthcare system by acting as a patient advocate.
Key Responsibilities- Prepare for patient appointments by reviewing and updating patient records prior to patient arrival
- Interview patients to obtain reason for visit: chief complaint, and document in electronic medical record following MA workflow protocols for intake of patient
- Obtain and record patients' vital signs according to protocol for patients age
- Prepare exam room and patient for the type of exam/procedure to be performed
- Maintain patient confidentiality following all HIPAA policies and procedures
- Document accurately all patient information in electronic health record
- Communicate in a timely and professional manner with patients and other members of the care team at all times
- Know and follows the eight rights of drug assessment and administration
- Know and follows procedure for immunization administration and storage
- Follow all medication policies and procedures for labeling, storing and use
- Know and utilizes principles of universal protocols and National Patient Safety Goals
- Cleans and sterilizes instruments per protocol
- Has knowledge of surgical and diagnostic office procedures
- Correctly collect specimens, perform testing, and processes as indicated.
- Provides clear instructions to patients regarding obtaining and collecting of specimens.
- Review patient plan and educates patient on discharge instructions
- All other duties as assigned (such as translation and travel to other locations)
- Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
- Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
- High school diploma or GED from an accredited institution
- Graduation from an approved medical assistant training program with one or more years' experience
- Has one or more years as a medical assistant
- Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication
- Proficient mathematical skills for use in a healthcare setting
- Basic computer proficiency to include Windows, MS Office, and internet
- Ability to problem solve in situations both independently or with support from team and/or leadership
- Ability to multi-task and work effectively in a high-stress and fast-moving environment
- Must have reliable transportation that can meet any operational reassignments of the organization during the workday. If employee is driving during work hours, the employee is required to possess a valid driver's license and must be in compliance with Arizona vehicle insurance requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions.
The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites.
The noise level in the work environment is usually moderate.
The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.
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