Customer Service Representative

4 weeks ago


Hixson, Tennessee, United States John Gravellese - State Farm Agent Full time
Job Overview

As a Customer Service Representative with John Gravellese - State Farm Agent, you will play a vital role in delivering exceptional customer experiences and building strong relationships with our clients. This exciting opportunity is perfect for individuals who are passionate about helping others, possess excellent communication skills, and thrive in a dynamic team environment.

Key Responsibilities
  • Establish and maintain positive relationships with customers, providing prompt and accurate service to meet their needs.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused approach to educate clients about insurance options and provide personalized solutions.
What We Offer
  • Competitive salary plus commission/bonus structure
  • Paid time off (vacation and personal/sick days)
  • Opportunities for growth and advancement within the agency
Requirements
  • Excellent written, verbal, and listening communication skills
  • Self-motivated and detail-oriented individual
  • Proactive problem-solving skills and dedication to customer service
  • Ability to work effectively in a team environment and relate to customers
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

This is an exciting opportunity to join a dynamic team and contribute to the success of John Gravellese - State Farm Agent. If you are motivated to succeed and possess the necessary skills and qualifications, please submit your application for consideration.



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