Restaurant Operations Manager

1 week ago

Willoughby, Ohio, United States McDonald's Full time
General Manager Job Description

As a General Manager at McDonald's, you will be responsible for leading the experience, planning for success, being in the know, taking action first, and inspiring and empowering your team.

Key Responsibilities:
  • Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
  • Proactively lead and manage all People processes including but not limited to: Recruiting, Hiring and Onboarding, Staffing, Performance Management, Train, coach and motivate
  • Plan for and make critical business decisions around inventory, budget, and food ordering/costs
  • Ensure food safety measures are set and achieved to McDonald's standards of excellence
  • Maintain high level of standard for guest and employee safety
  • Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence
Requirements:
  • HSD or GED preferred
  • Passion for helping and serving others (customers and fellow team members)
  • 1+ years' experience leading, motivating and/or developing others OR US Military Service
  • A commitment to excellence and safety in the workplace
  • Strong customer service and support focus
  • The ability to communicate effectively and anticipate customer needs
  • To provide solutions and make decisions in a fast-paced environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

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