Customer Service Specialist

2 days ago


Jacksonville, Arkansas, United States First Electric Cooperative Full time

The ideal candidate for this role will possess excellent communication skills, the ability to work effectively in a team environment, and a strong commitment to delivering exceptional member service.

As a Member Service Representative, you will be responsible for providing top-notch customer support to our members, handling cash transactions, responding to inquiries, and resolving issues in a timely and professional manner.

We are looking for an individual with a strong work ethic, who is able to multitask, prioritize tasks, and maintain accuracy and attention to detail.

This role requires the ability to work independently and as part of a team, with minimal supervision. A high school diploma or equivalent is required, with one year of experience working with the public preferred.

You will have a basic knowledge of office procedures, equipment, and software, including Microsoft Excel, Word, and Outlook. The ability to communicate effectively with members, both verbally and in writing, is essential.

A competitive salary of $40,000 - $60,000 per year is offered, depending on experience. Benefits include paid time off, health insurance, and opportunities for professional growth and development.



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