Automation Systems Engineer

3 weeks ago


Hope Mills, North Carolina, United States Symbotic Full time
About the Role

We are seeking a highly skilled Automation Systems Engineer to join our team at Symbotic. As a key member of our Customer Operations organization, you will be responsible for leading the day-to-day operations of our robotic material handling system.

Your primary focus will be on ensuring the health and performance of our automated adapters, vertical lifts, and robotic vehicles. You will also be responsible for troubleshooting advanced system and operational issues, communicating technical concepts clearly to site teams and customers, and documenting and reporting issues to our engineering teams.

In addition to your technical expertise, you will also be responsible for training and assisting operators on our system, including automated adapters, vertical lifts, and robotic vehicles, as well as warehouse management systems and other IT problems.

As a key member of our team, you will be expected to partner heavily with customers and other internal and external clients, assist in escalation as required to support teams to solve production impacting problems, and participate in initiatives for continuous improvement, standardization, and improvement of our warehouse automation solution.

Requirements:

  • Bachelor's degree in electrical or software engineering, computer science, automation engineering, or related discipline
  • Minimum of 2 years' experience with automated systems
  • Excellent hands-on experience with assembling, operating, and troubleshooting robotics and electro-mechanical systems
  • Ability to work under pressure and in an environment of changing priorities
  • Desire to learn new equipment and assist team members as needed
  • High sense of urgency

What We Offer

As a member of our team, you will have the opportunity to work with cutting-edge technology and be part of a dynamic and innovative company. You will also have access to ongoing training and development opportunities to help you grow in your career.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. We enable companies to move goods with unmatched speed, agility, accuracy, and efficiency, transforming the flow of goods and the economics of supply chain for our customers.


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