Phlebotomy Specialist

3 days ago

Seattle, Washington, United States One Medical Full time
Job Title: Phlebotomist

About One Medical

One Medical is a leading healthcare provider that offers high-quality, patient-centered care. Our mission is to transform the healthcare experience by making it more accessible, affordable, and enjoyable for everyone involved.

Job Summary

We are seeking a skilled Phlebotomist to join our team in Seattle, WA. As a Phlebotomist, you will be responsible for providing exceptional patient care and collecting blood samples for laboratory testing. You will work closely with our healthcare team to ensure that patients receive the best possible care.

Key Responsibilities

  • Collect blood samples from patients of all ages, from pediatrics to geriatrics
  • Perform and assist with extended scope duties, such as non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Dispensary responsibilities include verifying counts, maintaining inventory, placing orders, receiving and stocking, filling, packaging, and labeling prescriptions for patient pick-up
  • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties
  • Use impeccable C-I-CARE skills in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same-day schedule management, appropriate follow-up scheduling, strong knowledge of billing and insurance, monitoring patient feedback, and assisting with outreach as necessary
  • All front-of-house duties, including check-in/check-out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations, etc.
  • Contribute to team development through rounding, attending team huddles, participating in team problem-solving, supporting in-office providers with ad-hoc asks, etc.
  • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization
  • Master our technology suite, including Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, to interact with team members and complete daily work

Requirements

  • An active phlebotomy certification to practice in WA and at least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology, such as typing, navigating the internet, and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
  • Experience with extended scope care, including but not limited to non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, preferred

Benefits

We offer a competitive salary, starting at $24 per hour, based on a full-time schedule. Our benefits package includes paid sabbatical after 5 and 10 years, an Employee Assistance Program, competitive Medical, Dental, and Vision plans, free One Medical memberships for yourself, your friends, and family, pre-tax commuter benefits, PTO cash-outs, and more.

One Medical is an Equal Opportunity Employer

We are committed to fair and equitable compensation practices and welcome qualified applicants of every background, ability, and life experience to apply. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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