Car Wash Shift Supervisor

6 days ago


Odessa FL United States Radiant Express Car Wash Full time
About the Role

Radiant Express Car Wash is seeking a highly motivated and experienced Express Wash Shift Leader to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our car wash facilities, providing exceptional customer service, and leading a team of guest service advisors.

Key Responsibilities
  • Leadership and Team Management: Supervise and coach a team of guest service advisors, providing guidance, support, and feedback to ensure excellent performance and adherence to company standards.
  • Operational Excellence: Oversee daily operations during assigned shifts, including opening and closing procedures, and ensure that all car wash processes and equipment are operating efficiently and safely.
  • Customer Service: Build genuine relationships with our guests by delivering exceptional guest service and operational excellence at every interaction.
  • Training and Development: Train new team members on car wash procedures, safety protocols, and guest service standards.
  • Safety and Compliance: Enforce safety protocols and compliance with brand and company standards to ensure a safe and secure work environment.
  • Guest Experience: Safely and clearly direct guests at every station throughout the site, with a smile and a wave.
  • Maintenance and Upkeep: Assist in the daily upkeep and maintenance of the car wash facilities.
  • Company Policies: Follow all Radiant Express Car Wash company policies, safety procedures, and brand standards.
What We Offer
  • Competitive Pay: Weekly, competitive pay - starting at $17 - $19 per hour.
  • Unlimited Sales Commissions: Weekly, unlimited sales commissions.
  • Flexible Scheduling: Flexible scheduling / full-time hours.
  • Vacation and PTO Pay: Vacation and PTO pay.
  • Awesome, Affordable Healthcare Benefits: Awesome, affordable healthcare benefits.
  • 401k with Company Match: 401k with company match.
  • Career Opportunities: Career opportunities – we promote from within.
  • Manager-in-Training Program: Manager-in-training program.
  • Free Car Washes: Free, weekly car washes.
  • Employee Referral Program Rewards: Employee Referral Program Rewards.
Requirements
  • Leadership Experience: Minimum 1 year of experience in a leadership or supervisory role in the car wash industry, automotive service, or related field.
  • Age Requirement: Must be at least 18 years old.
  • Communication and Leadership Skills: An outgoing personality with strong communication, leadership, and team-building skills.
  • Guest Service Skills: Excellent guest service skills.
  • Attention to Detail: Attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
  • Respect and Integrity: Operate with respect and integrity.
  • Company Values: Commitment to upholding company values and fostering a positive work environment.
  • Weather Conditions: Comfortable working outdoors in varying temperatures and weather conditions.
  • Language: Fluent in English.
  • Schedule Availability: Flexible schedule availability including evenings, weekends, and holidays.
  • Background Check: Successful completion of a pre-employment background check.
  • Maintenance Knowledge: General knowledge of maintenance tools and hardware.


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