Data Center Operations Manager
3 weeks ago
Novatech: A Leader in Managed Office Solutions
As a Data Center Manager at Novatech, you will play a crucial role in the success of our company, responsible for the performance and operability of our corporate and client-hosted data centers. Your mission will be to ensure seamless operations, providing top-notch services to our clients.
Responsibilities
- Manage the performance and operability of the corporate and client-hosted data centers.
- Troubleshoot and solve networking, router, firewall, and infrastructure issues.
- Manage Fortinet, SonicWALL, VPN, VLAN, and Switching topologies.
- Manage server hosts, storage UPS, Racking, and cable management.
- Document technology and topologies within the data center.
- Run data collection tools.
- Perform manual data collection and network observations.
- Update systems and report gaps to supervisors.
- Assist in the creation and execution of project plans.
- Assist with and/or advise technical services department with level 3 support needs.
- Maintain training and certification goals.
- Documentation and detail specialist.
- Engagement of tickets based on severity.
- Proper customer communication for work approval.
- Maintain security and privacy levels regarding customer data and corporate policies.
- Update assigned tickets daily.
- Enter accurate and detailed notes in tickets.
- Verify Correct Status and Agreement.
- Verify correct problem type and sub type.
- Update Internal communication fields.
- Communicate with customers regularly and often.
- Follow up/return all emails and voicemails daily.
- Close tickets only when the customer confirms complete.
- Understand and follow escalation paths.
- Maintain reasonable time objectives in the troubleshooting.
- Communicate with Team Leaders prior to escalations.
- Communicate to the user that the ticket has been escalated.
- Document new findings and update existing configurations.
- Completing tasks against deadlines.
- Maintain SLA goals.
- Alert Management to any issues both internal and client facing.
What We Offer
- Market competitive salary based upon experience
- Mileage reimbursement program
- Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
- 401(k) plan with matching company contribution
- Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Parental Leave
NovaTech is an Equal Opportunity Employer
We provide equal employment opportunities to all employees and applicants, regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law.
-
Data Center Technician
4 weeks ago
Alpharetta, United States eTeam Full timeJob Summary:Data Center Technician will be responsible for installing, maintaining, and troubleshooting data center infrastructure, including cabling, hardware, and network systems. The ideal candidate will have experience working in a data center environment and possess strong technical skills, including knowledge of structured cabling, patching, and server...
-
Critical Facility Engineer
2 weeks ago
Alpharetta, United States Fiserv Full timeCalling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay...
-
Data Center Technician
4 weeks ago
Alpharetta, GA, United States CBRE Full timeAbout the Role:As a Data Center Technician at CBRE, you will be responsible for performing preventative maintenance and corrective repairs within a Data Center operation. This role is part of the Critical and Technical Services job function, which provides technical maintenance services in critical client environments.Key Responsibilities:• Assist with...
-
Product Data Manager
4 days ago
Alpharetta, United States Stryten Energy Full timeOverviewThe Product Data Manager is responsible for developing a deep understanding of the battery industry, customers and available market data to help create actionable insights to assist in ensuring mutual growth and optimized financial performance for our customers and for Stryten Energy. A key support role that helps position Stryten as a strategic...
-
Product Data Manager
1 week ago
Alpharetta, United States Stryten Energy Full timeOverviewThe Product Data Manager is responsible for developing a deep understanding of the battery industry, customers and available market data to help create actionable insights to assist in ensuring mutual growth and optimized financial performance for our customers and for Stryten Energy. A key support role that helps position Stryten as a strategic...
-
Data Center IT Support Specialist
4 weeks ago
Alpharetta, United States CBRE Full timeAbout the Role:As a CBRE Information & Communications Technology Service Delivery Technician, you will provide on-site support for the ICT and Engineering services within the Data Center environment.This role is part of the Critical and Technical Services job function, responsible for technical maintenance services in critical client environments.Key...
-
Director of Enterprise Data Management
4 weeks ago
Alpharetta, United States Jackson Healthcare Full timeJob Title: Director of Enterprise DataOverviewJackson + Coker is a leading healthcare staffing firm with a strong national presence, specializing in locum tenens, locums-to-permanent, and telehealth staffing. We work with healthcare organizations of all sizes to find the right physicians and advanced practitioners to deliver high-quality patient care.As the...
-
Technical Operations Center Team Lead
4 weeks ago
Alpharetta, Georgia, United States RemX Full timeJob DescriptionRemX is seeking a highly skilled Technical Operations Center Team Lead to oversee the smooth functioning of the Technical Operations Center. As the TOC Team Lead, you will play a crucial role in ensuring the team's performance, serving as the primary point of escalation for management issues, and guiding the resolution of complex technical...
-
Senior Data Engineering Manager
4 weeks ago
Alpharetta, United States Fiserv Full timeAbout the Role:Fiserv is seeking a highly skilled Senior Data Engineering Manager to lead our data engineering team in designing, developing, and maintaining scalable data pipelines and infrastructure.Key Responsibilities:Lead a team of data engineers to design, develop, and maintain scalable data pipelines and infrastructureCollaborate with cross-functional...
-
Data Engineer
1 week ago
Alpharetta, United States Yaddala Consulting Full timeRequirementsProven experience as an Enterprise Data Engineer, ideally from a consulting backgroundStrong track record in building, operating, and maintaining fault-tolerant and scalable data processing integrations using AWS3+ years of hands-on experience with the Python programming languageExpertise in software development using tools such as Apache...
-
Data Engineer
1 week ago
alpharetta, United States Yaddala Consulting Full timeRequirementsProven experience as an Enterprise Data Engineer, ideally from a consulting backgroundStrong track record in building, operating, and maintaining fault-tolerant and scalable data processing integrations using AWS3+ years of hands-on experience with the Python programming languageExpertise in software development using tools such as Apache...
-
Data Engineer
1 week ago
alpharetta, United States Yaddala Consulting Full timeRequirementsProven experience as an Enterprise Data Engineer, ideally from a consulting backgroundStrong track record in building, operating, and maintaining fault-tolerant and scalable data processing integrations using AWS3+ years of hands-on experience with the Python programming languageExpertise in software development using tools such as Apache...
-
Business Operations Manager
4 weeks ago
Alpharetta, United States ShiftCode Analytics Full timeJob SummaryWe are seeking a highly skilled Business Operations Manager to join our team at ShiftCode Analytics. The ideal candidate will have a minimum of five years of experience in program and project management, with a strong ability to think tactically and strategically.Key ResponsibilitiesCoordinate cross-functional teams in a matrixed environment to...
-
Data Analyst
4 weeks ago
Alpharetta, United States Omni Inclusive Full timeJob SummaryOmni Inclusive is seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will be responsible for developing, implementing, and validating utilization and cost models which characterize providers' claims submissions and treatment patterns. Your duties will include determining if dentists are meeting the terms of...
-
Data Architect/Modeler
4 weeks ago
Alpharetta, United States Omega Solutions Inc Full timeJob DescriptionThis position is with the Enterprise System Management (ESM) department at Omega Solutions Inc.The position is with a team responsible for a set of systems used to manage clients IT inventory and assets data, together with their configuration and operational state.This position is for a data architect/modeler who will create, document, and...
-
Data Architect
4 weeks ago
Alpharetta, United States ATech Placement Full timeJob Title: Data ArchitectWe are seeking a highly skilled Data Architect to design, build, and operate large-scale enterprise data solutions and applications using AWS data and analytics services in combination with 3rd parties such as Spark, EMR, RedShift, Lambda, and Glue.Key Responsibilities:* Design and build production data pipelines from ingestion to...
-
Senior Data Engineer
1 month ago
Alpharetta, United States Colonial Pipeline Full timeAbout the Role:We are seeking a highly skilled Senior Data Engineer to join our team at Colonial Pipeline Company. As a Senior Data Engineer, you will be responsible for designing and executing vital projects such as re-platforming our data services on Cloud and on-prem and delivering real-time streaming capabilities to our business applications.Key...
-
Senior Data Pipeline Manager
4 weeks ago
Alpharetta, United States AlienVault Full timeJob OverviewAbout the Company:AlienVault is a leading provider of cloud-based security solutions. Our team is dedicated to delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. We're looking for a talented Senior Data Pipeline Manager to join our team and help us reimagine the future of...
-
Junior Data Scientist
2 weeks ago
Alpharetta, United States Equifax Full timeEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is looking for a Data Scientist to join our world-class Data and Analytics Center of Excellence (D&A COE). In this exciting role, you will...
-
Center Director
1 month ago
Alpharetta, Georgia, United States The Learning Experience #328 Full timeJob Title: Center DirectorAt The Learning Experience #328, we are seeking a highly skilled and experienced Center Director to lead our team of educators and support staff. The successful candidate will be responsible for creating a collaborative and inclusive environment that fosters the growth and development of both children and teachers.Key...