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Service Delivery Manager

2 months ago

Birmingham, Alabama, United States Simon Roofing Full time
Job Summary

We are seeking a highly skilled and experienced Roofing Operations Manager to join our team at Simon Roofing. As a key member of our management team, you will be responsible for overseeing the safe and efficient delivery of roofing services to our customers.

Key Responsibilities
  • Safety Management: Ensure that all roofing personnel receive comprehensive safety training and adhere to our strict safety protocols.
  • Service Delivery: Supervise and manage the delivery of roofing services to meet or exceed customer expectations.
  • Team Leadership: Lead and develop a high-performing team of roofing professionals, providing guidance and support to ensure their success.
  • Operational Efficiency: Optimize roofing operations to minimize costs and maximize productivity.
  • Customer Satisfaction: Foster strong relationships with customers to ensure their needs are met and exceeded.
  • Performance Metrics: Monitor and analyze key performance metrics to identify areas for improvement and implement corrective actions.
Requirements
  • Experience: Minimum three years of experience in the commercial roofing industry or related field.
  • Education: High school diploma or equivalent required.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
  • Physical Demands: Ability to lift up to 50 pounds, frequently ascend/descend ladders, and work in outdoor weather conditions.
What We Offer
  • Competitive Compensation: $26.00 to $32.00 per hour, with opportunities for advancement and increased earning potential.
  • Benefits: Comprehensive health insurance, dental, vision care, and 401(k) plan with discretionary match.
  • Professional Development: Opportunities for training and development to enhance your skills and knowledge.