Customer Experience Representative

6 days ago


Marysville, Washington, United States Firestone Full time
About the Position

We are seeking an experienced Sales and Service Technician to join our team at Firestone. In this role, you will be responsible for providing exceptional customer service, recommending products and services, and performing tire services.

Responsibilities:
  • Assess customers' needs and recommend suitable products and services
  • Communicate effectively with customers and resolve any issues or concerns they may have
  • Perform tire services, including repair, new installs, mounting, rotations, and balancing
Requirements

To be successful in this role, you will need to have a strong understanding of the automotive industry and excellent customer service skills. You should also be able to work independently and as part of a team, with a focus on providing exceptional customer experiences.

The estimated salary for this position is $55,000 - $75,000 per year, depending on your experience and qualifications.



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