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Electrical Service Manager

2 months ago

Springfield, Illinois, United States Gpac Full time
Job Summary:

The Service Manager will be accountable for the supervision of Service Department personnel, and projects including installations, performance, profitability, and customer/client satisfaction. They will perform work within an established time frame and ensure that work is done in conformance with quality work standards, projected man-hours, within established company guidelines, and regulatory compliance requirements.

Key Responsibilities:
  • Supervise Service Department personnel and oversee project activities, including installations, performance, and profitability.
  • Ensure compliance with quality work standards, company guidelines, and regulatory requirements.
  • Develop and maintain customer/client relationships and provide exceptional customer service.
  • Manage contract administration and execution, including project planning, coordination, and monitoring.
  • Coach and develop staff, including field personnel, to ensure high levels of performance and productivity.
Requirements:
  • High level of interpersonal relationship skills, excellent communications, and organizational skills.
  • Highly computer literate and proficient in project management software.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong leadership and management skills, with experience in supervising and developing staff.
  • Knowledge of electrical contracting industry and regulatory requirements.
Benefits:
  • Competitive salary and bonus structure.
  • 401K with company match.
  • Paid holidays and paid time off.
  • Life insurance and short-term/long-term disability coverage.
  • Opportunity for growth and professional development.