Design Studio Specialist
2 weeks ago
We are seeking a highly skilled and motivated Design Studio Specialist to join our team. As a key member of our sales and design team, you will be responsible for providing exceptional customer service and delivering outstanding design solutions to our clients.
Key Responsibilities- Utilize design expertise to assist clients in one-on-one consultations and in-home consultations to drive store sales
- Perform productive in-home consultations, including measuring and assessing clients' living spaces
- Create and present design plans based on clients' needs, style, preferences, and living space
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals
- Provide World-class service standards to assist customers with special services, including gift wrap, gift registry, and furniture orders
- Strong communication, clienteling, and customer follow-up skills
- Ability to complete and coordinate complex large orders within various sales channels
- Experience in working with design elements preferred
- Proven ability to prioritize and handle multiple tasks simultaneously
- 1-2 years of customer service and retail sales experience, with specialty retail experience preferred
Must be able to be mobile on the sales floor for extended periods and lift and mobilize medium to large items up to 75 lbs.
Our Mission Around Diversity, Equity & InclusionWe believe that a culture focused on diversity, equity, and inclusion sparks innovation, creates healthy and high-performing teams, and delivers superior customer experiences.
Benefits- Generous discount on all Williams-Sonoma, Inc. brands
- 401(k) plan and other investment opportunities
- Wellness program supporting physical, financial, and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)
- Individual development plans and career pathing conversations
- Annual performance appraisals
- Cross-brand and cross-functional career opportunities
- Online learning opportunities through brand-specific resources and WSI University
- Leadership development opportunities
Williams-Sonoma, Inc. is an Equal Opportunity Employer. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
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