Food Service Associate
4 days ago
About Methodist Health System:
We are a leading healthcare provider in Nebraska and southwest Iowa, committed to delivering exceptional care to our communities. Our mission is to provide compassionate and personalized care to our patients, while fostering a culture of excellence and teamwork among our employees.
Job Summary:
We are seeking a highly motivated and customer-focused Food Service Associate to join our team at Methodist Hospital. As a Food Service Associate, you will play a critical role in delivering high-quality patient and guest trays, while ensuring a safe and sanitary environment.
Key Responsibilities:
- Prepare the assembly area for room service tray production by conducting pre-service quality checks and maintaining the cleanliness of the assembly area.
- Maintain adequate levels of food and supplies for patient and guest trays.
- Assemble and deliver patient food trays to patient rooms, following Room Service guidelines to ensure accuracy and timely delivery.
- Assist with food production and preparation to ensure Room Service orders are prepared and delivered in a timely manner.
- Interact with patients, families, hospital staff, and Food Service team to provide excellent customer service and support.
- Retrieve Room Service tray carts and assist with cleaning of Room Service trays to ensure continuity of service.
- Follow proper food handling procedures and comply with quality performance standards to ensure a safe and sanitary environment.
Requirements:
- High School diploma or General Educational Development (G.E.D.) preferred.
- 6 months food service experience preferred, preferably in a hospitality industry, with strong emphasis on customer service.
- Food Handler's Certificate preferred.
- Knowledge of food production and delivery process preferred.
- Basic math skills required.
- Strong verbal communication skills for positive interaction with staff and customers required.
- Strong customer service skills required, including face-to-face and telephone, required.
Physical Requirements:
- Medium Work - Exerting up to 50 pounds of force.
- Frequently performed activities include carrying, lifting, pushing, and pulling.
- Constantly performed activities include standing, walking, and reaching.
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