Ocean Export Customer Service Representative
6 days ago
We are seeking a highly skilled and detail-oriented Ocean Export Customer Service Representative to join our team at CaroTrans in New Jersey. As a key member of our operations team, you will play a critical role in ensuring the timely and accurate processing of export shipping documentation.
About Us
CaroTrans is a neutral ocean freight consolidator with a strong presence in the wholesale market. We provide export/import LCL and FCL services between the US and over 140 countries and 240 ports. With 40 years of experience and 14 offices across the USA, we have established a reputation for quality and exceptional customer service. Our international presence extends to China, Hong Kong, Taiwan, Australia, New Zealand, France, and Chile.
Key Responsibilities:
- Provide accurate and timely price quotations for export shipments
- Assist clients with shipment booking requests and resolve any issues that may arise
- Track and trace shipments to ensure smooth delivery
Requirements:
- Excellent data entry skills with attention to detail
- Ability to adapt quickly in a fast-paced environment
- Strong problem-solving skills and ability to prioritize tasks effectively
Estimated Salary Range: $55,000 - $65,000 per year, depending on experience.
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Kirkwood, Missouri, United States CaroTrans Full timeJob DescriptionWe are seeking a highly motivated and organized individual to fill the role of Customer Service Specialist for Ocean Freight at CaroTrans in New Jersey. In this position, you will be responsible for providing exceptional customer service to our clients, responding to their queries, and resolving any issues that may arise during the export...
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