Ocean Export Customer Service Representative

6 days ago


Kirkwood, Missouri, United States CaroTrans Full time
Job Overview

We are seeking a highly skilled and detail-oriented Ocean Export Customer Service Representative to join our team at CaroTrans in New Jersey. As a key member of our operations team, you will play a critical role in ensuring the timely and accurate processing of export shipping documentation.

About Us
CaroTrans is a neutral ocean freight consolidator with a strong presence in the wholesale market. We provide export/import LCL and FCL services between the US and over 140 countries and 240 ports. With 40 years of experience and 14 offices across the USA, we have established a reputation for quality and exceptional customer service. Our international presence extends to China, Hong Kong, Taiwan, Australia, New Zealand, France, and Chile.

Key Responsibilities:
- Provide accurate and timely price quotations for export shipments
- Assist clients with shipment booking requests and resolve any issues that may arise
- Track and trace shipments to ensure smooth delivery

Requirements:
- Excellent data entry skills with attention to detail
- Ability to adapt quickly in a fast-paced environment
- Strong problem-solving skills and ability to prioritize tasks effectively

Estimated Salary Range: $55,000 - $65,000 per year, depending on experience.

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