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Universal Banker II

2 months ago

Burlington, Massachusetts, United States SFB Full time
About the Role

Salem Five Bank is seeking a highly motivated and experienced Universal Banker II to join our team. As a key member of our branch banking team, you will be responsible for delivering exceptional customer experiences, driving business growth, and building strong relationships with our customers.

Key Responsibilities
  • Business Development: Identify sales opportunities, deepen existing relationships, and grow Salem Five's market share in the communities we serve.
  • Customer Experience: Deliver an exceptional customer experience every time by making a personal connection with every customer, uncovering their financial needs, and providing financial solutions that meet their needs.
  • Business Acumen and Technical Knowledge: Have a good understanding of the business of banking, including income and expense streams and portfolio of products and services. Demonstrate the ability to build relationships and alliances with customers and colleagues.
  • Banking Operations: Able to quickly learn and adhere to all policies and procedure related to branch operations, including check cashing, deposit taking, settlement, account opening, debit card issuance, branch opening and closing, audit requirements, compliance requirements, vault and ATM management, and other such functions.
Requirements
  • High school diploma or equivalent required.
  • Two years' experience in a retail or banking environment required, supervisory experience preferred.
  • Proven success in delivering a superior experience in a customer-centric environment.
Benefits
  • Competitive base salary plus incentive.
  • Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception, and more.