Technical Sales Support Specialist
1 week ago
We are seeking a skilled and motivated Technical Sales Support Specialist to join our team at Vertiv Holdings, LLC. As a key member of our organization, you will provide technical support to sales representatives, helping them sell our products effectively. Your role will involve serving as a conduit between the field and internal departments, providing critical information on our products and their applications.
About Us
Vertiv is a global leader in mission-critical infrastructure technologies for vital applications in data centers, communication networks, and commercial and industrial environments. With $5 billion in sales, we offer stability and growth opportunities. Our company culture emphasizes safety, integrity, respect, teamwork, diversity, and inclusion.
Job Responsibilities
* Assist in developing tailored solutions for customers based on their requirements and RFPs.
* Provide comprehensive quote support using a quote configurator tool.
* Review custom equipment orders and offer technical guidance throughout the order workflow.
* Offer applications sales support and may assist with post-sale technical support.
* Collaborate with Offering Managers to provide product support and participate in new product development projects.
* Perform other duties as assigned by management.
Requirements
* Bachelor's degree in engineering required; electrical engineering preferred (or equivalent combination of education and experience).
* Excellent written and verbal communication skills.
* Strong attention to detail and ability to multitask in a fast-paced environment.
* Proficiency in MS Office and fluent in English, including technical terminology.
* Understanding of commercial infrastructure design objectives, performance factors, and physical requirements.
* Excellent problem-solving skills.
Estimated Salary: $65,000 - $85,000 per year
The successful candidate will work in our Delaware, Ohio engineering site and be part of a high-performance culture that values innovation, customer focus, operational excellence, financial strength, and diversity and inclusion. We promote equal opportunities for all employees without discrimination.
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