Grooming Technician
3 weeks ago
This role is responsible for enrolling and completing the Level 1 training course provided by Petsense and Paragon, preparing for a career in grooming and/or bathing. The training program is a 15-week virtual distant learning program that educates students on the fundamentals of bathing and grooming, while also providing basic skills in safety, pet first aid, and CPR. The program includes hands-on practice, book work, online exams, watching videos, and submitting photos for grading.
Key Responsibilities
As a Grooming Technician in Training, you will be responsible for:
- Maintaining regular and predictable attendance.
- Working scheduled shifts and adapting to varied hours, days, nights, weekends, and overtime as needed.
- Supporting selling initiatives by thanking customers, engaging with them and their pets, advising on products or services, and making a memorable experience.
- Learning and performing a combination of duties, including bathing, drying, brushing, and combing various coat types, nail trimming, ear cleaning, preparatory hair trimming, basic clipper techniques, and basic finishing techniques.
- Providing customer service skills, demonstrating professionalism, and ensuring the safety and well-being of animals.
- Inspecting animals for external signs of parasites, disease, or injury and reporting findings to pet owners.
- Practicing safety and sanitization protocols, sanitizing and maintaining grooming tools and equipment, and assisting in generating business by calling customers, scheduling appointments, and verifying vaccinations.
- Maintaining records of pet clients, including services provided and vaccination records.
- Operating a computer as needed and recovering the store as required.
Requirements
To be successful in this role, you will need:
- Comfort working with dogs and cats and the ability to demonstrate patience and compassion for animals.
- A high school diploma or equivalent and the ability to read, write, and count accurately.
- Preferred knowledge, skills, or abilities include operating and using all grooming tools and equipment, communicating effectively with associates and customers, displaying compassion with animals, and exhibiting attention to detail.
Working Conditions
This role involves working in a favorable environment with moderate noise, exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste, and varying work shifts. You will be required to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds, stand for up to 8 hours, and frequently move around the salon to groom animals, clean, and maintain the salon.
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