Route Service Manager
2 weeks ago
UniFirst is seeking a highly skilled Route Service Manager to lead our team of Route Service Representatives and Route Service Supervisors. As a key member of our management team, you will be responsible for driving customer satisfaction, account growth, and profitability for your location.
Key Responsibilities:- Recruit, train, and develop a team of Route Service Representatives and Route Service Supervisors
- Build strong relationships with customers and elevate team performance in customer satisfaction
- Collaborate with location management to provide exceptional customer service and product programs
- Negotiate customer contract renewals
- Business savvy with a focus on increasing profit and growing customer satisfaction
- Results-driven relationship manager with excellent communication skills
- Ability to problem-solve and handle customer service situations
- Strong computer proficiency (MS Office)
- 21 years of age
- Valid non-commercial driver's license in the state of residence
- Must meet pre-employment DOT physical requirements
- Physically capable of lifting up to 50 pounds
- 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
UniFirst is an equal opportunity employer and is committed to diversity and inclusion in the workplace. If you need accommodation for any part of the application process, please contact us at or call to let us know the nature of your request.
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Route Service Representative
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Class B CDL Route Driver Position
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