Learning Experience Coordinator

6 days ago


Madison, Wisconsin, United States Touchstone Senior Services LLC (dba Sylvan Crossings) Full time

Job Summary:

We are seeking a highly skilled and experienced Senior Training Specialist to join our team at Touchstone Senior Services LLC (dba Sylvan Crossings). As a key member of our organization, you will be responsible for managing, developing, and implementing training programs that meet the highest standards of quality and compliance.

Key Responsibilities:

  • Conduct company-wide trainings for staff and management to ensure the safety and well-being of residents in accordance with company standards of care and state/federal regulations.
  • Collaborate with Human Resources to ensure training is successful and effective.
  • Develop and implement training measures for all staff, including ongoing coaching and communication.
  • Ensure all training software is up-to-date and maintained on a regular basis.
  • Evaluate employee performance to ensure adherence to training protocols.
  • Conduct regular monthly in-services training to ensure trainings are current and staff are aware of policies and changes.
  • Document all training activities and outcomes.

Requirements:

To be successful in this role, you will need:

  • 3 years of experience working in assisted living, including specific leadership experience at an assisted living care facility.
  • Department of Health Services (DHS) 83 administrator's certificate.

We are an equal opportunity employer and welcome applications from qualified candidates who share our commitment to excellence and quality care.



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