Assistant Store Manager
2 weeks ago
Job Summary
We are seeking a highly skilled and experienced Retail Store Operations Leader to join our team at Walkersville Store in Walkersville, Maryland. As a key member of our leadership team, you will be responsible for leading the daily operations of the sales floor and ensuring that our store meets its sales and revenue targets.
Key Responsibilities
- Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Monitor product levels daily to achieve bottom line sales budget against targets.
- Ensure payroll costs and operating costs are managed to budget.
- Lead the day-to-day operations of the sales floor and ensure that Team Members deliver excellent customer service to donors and customers.
- Work to de-escalate customer situations while finding an appropriate solution.
- Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
- Partner with community businesses and organizations to promote Goodwill mission.
- Lead the development and execution of training programs for Team Members.
- Perform other related duties as assigned.
Requirements
- High School Diploma, GED, or equivalent work experience.
- One-year work experience in Retail Management required.
- One-year customer service experience required.
- Proficient in Microsoft Office Suite.
- Ability to pass a background check and drug screen, where applicable for position.
- Ability to speak and read English proficiently.
Benefits
We offer a comprehensive Total Rewards package, including medical, dental, vision, 401K, and paid time off. We also offer opportunities for professional growth and development.
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