Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at WARRENTON OIL GROUP. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities:
- Operate a cash register and handle customer transactions accurately and efficiently.
- Provide personalized customer service and respond to customer inquiries in a professional and courteous manner.
- Follow company policies and procedures for handling customer complaints and issues.
- Maintain a clean and organized store environment, including the sales floor and stockroom.
- Stock shelves and coolers with merchandise and maintain accurate inventory levels.
- Treat all customers, colleagues, and vendors with respect and kindness.
What We Offer:
- A competitive hourly rate with opportunities for increases after 90 days and annually.
- Paid time off, including up to 32 hours in your first year.
- Eligibility for insurance benefits after 90 days (subject to qualification).
- Exclusive employee-only VIP Kickback Rewards program.
- Career growth opportunities and a commitment to promoting from within the company.
- Referral bonuses and holiday pay.
- Overnight shift differential ($1/hour more).
- Flexible scheduling and an Employee Assistance Program.
Requirements:
- No prior experience is necessary, as we provide comprehensive training for all new hires.
- A positive attitude and a willingness to learn and grow with our company.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment and adapt to changing situations.
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