Customer Experience Representative
1 week ago
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
The pay for this position starts at $19 / hour.
This position is located at Dayton International Airport (DAY) - 3350 Valet Dr. Vandalia, OH 45377.
We offer:
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedule:
- Sunday 4pm-12am
- Monday- OFF
- Tuesday- OFF
- Wednesday- 4pm-12am
- Thursday- 4pm-12am
- Friday- 4pm-12am
- Saturday- 4pm-12am
OR - Sunday 10am-8pm
- Monday OFF
- Tuesday 10am-8pm
- Wednesday OFF
- Thursday OFF
- Friday 2pm-12am
- Saturday 10am-8pm
We are hiring now for immediate openings. Responsibilities include:
- Meet and greet customers in a professional, friendly, and timely manner
- Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
- Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
- Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
- Place outgoing calls for callback management, and miscellaneous calls as assigned
- Assist to assess condition of rental upon return
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications- Must be at least 18 years old
- High School Diploma or G.E.D. required
- Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
- Must have a valid driver's license with no more than 2 moving violations or at-fault accidents in the last 3 years.
- No alcohol or drug related conviction on driving record in last 5 years.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
-
Customer Experience Representative
4 weeks ago
Vandalia, Ohio, United States Enterprise Holdings Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Experience Representative to join our team at the Dayton International Airport. As a key member of our Enterprise Mobility team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesMeet and...
-
Customer Experience Representative
3 weeks ago
Vandalia, Ohio, United States Enterprise Holdings Full timeJob SummaryWe are seeking a highly skilled Customer Experience Representative to join our team at the Dayton International Airport. As a key member of our Enterprise Mobility team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from start to finish.Key ResponsibilitiesMeet and greet customers...
-
Vandalia, Ohio, United States Enterprise Mobility Inc Full timeJob SummaryEnterprise Mobility Inc is seeking a highly skilled Customer Experience Representative to join our team at the Dayton International Airport. As a Customer Experience Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from the moment they arrive at the airport.Key...
-
Customer Experience Representative Dayton Airport
2 months ago
Vandalia, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Customer Service Representative
3 weeks ago
Vandalia, Ohio, United States MRA Recruiting Services Full timeJob Title: Customer Service RepresentativeCompany: MRA Recruiting ServicesLocation: Vandalia, OHThis role is responsible for delivering exceptional customer service and support to internal and external customers. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced...
-
Customer Service Representative
3 days ago
Vandalia, United States MRA - The Management Association Full timeJob Title: Customer Service Representative Company: Triad Technologies Location: Vandalia, OHSummary: This individual is responsible for handling all essential duties and responsibilities of inside sales and customer service.Essential Duties and Responsibilities: The essential duties and responsibilities of this position include the following (other duties...
-
Customer Service Representative
3 weeks ago
Vandalia, Ohio, United States Domino's Pizza LLC Full timeDomino's - 26 E. National Road [Restaurant Team Member] **About the Role:** As a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. **Key Responsibilities:** * Greet customers and provide them with a positive experience * Take customer orders using our technology and...
-
Customer Service Representative
4 weeks ago
Vandalia, United States MRA Recruiting Services Full timeJob Title: Customer Service Representative Company: Triad Technologies Location: Vandalia, OH Summary: This individual is responsible for handling all essential duties and responsibilities of inside sales and customer service. Essential Duties and Responsibilities: The essential duties and responsibilities of this position include the following (other duties...
-
Customer Service Representative
1 month ago
Vandalia, United States Triad Technologies Full timeJob Title: Customer Service RepresentativeCompany: Triad TechnologiesLocation: Vandalia, OHSummary: This individual is responsible for handling all essential duties and responsibilities of inside sales and customer s
-
Customer Service Representative
1 month ago
Vandalia, United States Triad Technologies, LLC Full timeJob Title: Customer Service Representative Company: Triad Technologies Location: Vandalia, OH Summary: This individual is responsible for handling all essential duties and responsibilities of inside sales and customer s...
-
Customer Service Representative
2 days ago
Vandalia, Ohio, United States MRA - The Management Association Full timeJob Title: Customer Service RepresentativeCompany: MRA - The Management AssociationLocation: Vandalia, OHJob Summary:This role is responsible for providing exceptional customer service and support to internal and external customers. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong...
-
Customer Service Representative
4 weeks ago
Vandalia, Ohio, United States Crown Equipment Full timeJob Summary:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Crown Equipment. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers and internal stakeholders.Key Responsibilities:Process incoming calls and emails from customers and...
-
Customer Service Representative
1 month ago
Vandalia, Ohio, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as an Office Representative at State Farm Insurance. As a key member of our office staff, you will be responsible for providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.Key Responsibilities:Assist...
-
Customer Service Representative
4 weeks ago
Vandalia, Ohio, United States MRA Recruiting Services Full timeAbout the RoleMRA Recruiting Services is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and requests in a timely...
-
Vandalia, United States Circle K Full timeCircle K - 127 W Gallatin St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Sales Representative
1 month ago
Vandalia, Ohio, United States Sapphire Solutions Full timeAbout Sapphire SolutionsSapphire Solutions is a dynamic and growing company that values its employees and customers alike. As a part of our team, you will be working in a fast-paced environment where no two days are the same.Key ResponsibilitiesAs a Sales Representative/Cashier with Representative Function, you will be responsible for:Assisting Store...
-
Customer Service Representative
2 days ago
Vandalia, Missouri, United States WARRENTON OIL GROUP Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at WARRENTON OIL GROUP. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Operate a cash register and handle...
-
Customer Service Representative
4 weeks ago
Vandalia, Missouri, United States WARRENTON OIL GROUP Full timeWARRENTON OIL GROUP is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our customers. This includes operating a cash register, handling money accurately, and following alcohol and tobacco sale rules. You will also be responsible for keeping the work...
-
Customer Service Representative
3 weeks ago
Vandalia, Illinois, United States Mach 1 Stores Full timeJob OverviewMach 1 Stores is seeking a motivated and customer-focused Entry-Level Customer Service Associate to join our team in Vandalia, Illinois. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Liaison
2 weeks ago
Vandalia, Ohio, United States State Farm Insurance Full timeCustomer Relations RepresentativeAt State Farm Insurance, we're seeking a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with their insurance needs, providing accurate and...